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I loaded my car with all my sewing supplies before I left Scottsdale for Mammoth Lakes. When I unpacked everything, I discovered I had left a vital item, and there are no fabric stores in my area. So I ordered the item from eQuilter, and it arrived in short order. Your service is outstanding!
Joann Holloway, Mammoth Lakes, CA
eQuilter personnel are friendly, helpful, and professional. They have made suggestions when I have had questions. Their products are just as described and of high quality.
Edyth Irvine, Mammoth Lakes, Ca.
Opening a package from eQuilter is like my Birthday and Christmas rolled into one package. The fabrics are always first quality and I feel like a kid in a candy store as I gaze in wonder at the beautiful items. I can hardly wait to play and design and as always be inspired by their books.
Rosalyn Harwood, Delta, Colorado
I have been buying material from eQuilter for about 12 months now, I find the prices are great and service is top notch, love doing business with you. Your Australian buyer ... Paula
Paula Mccormack, Australia
Quilt shops are a minimum of 30 miles away from me. Your website is user friendly and staff very helpful. You are my primary source of fabric purchases and I appreciate the opportunity to support one of my favorite charities in the process. The short videos you have are a great compliment to the site both in getting to know you folks and what else is happening in the quilt world. Thanks!
Ruth Branham, High Springs,FL
Here's why I love, love, love eQuilter.com. It begins with this being the easiest and best fabric web site to navigate and work with. The best selection and the best shopping. I always find what I want and more and find it so wonderful and inspiring to work my way around all the multitude and wide variety of designs and materials. First and foremost I am a quilter. The icing on the cake is that eQuilter goes above and beyond. The customer service is superb! Responsive and personal - ALL THE TIME! I love that as a company they think of the greater community - the charities they support and the victims of tragedy and life's challenging catastrophes. EQuilter is always my very first "go-to" fabric site. No reason to go anywhere else.
Meredith Dobson, Pittsburgh, PA
Gorgeous Fabrics -when on sale, the VERY BEST SAVINGS!
Theresa Schlaak, Sherwood WIsconsin
I have shopped with eQuilter numerous times and have been super thrilled every time - great fabric, great prices, great service! Description of fabric is always exact and quality is always excellent. They also manage to put as much as possible into your post pack to get as much value as possible for your postage costs - which is great when posting to Australia! Thanks everyone at eQuilter!
Joanne Le Pla, Australia
Thank you so much for your great customer service. Your assistance with finding and resending my lost package was very much appreciated and, might I say, unexpected. I never fail to mentioned to friends just how good eQuilter is,not only with the range of fabrics available, but especially your customer service and charitable works. Keep up the wonderful work!
Pauline Forsdick, QLD, Australia
My second order arrived today and once again I was thrilled with my fabric and super impressed with the care taken in packaging my order. My orders also make it to my door in record time. Your design board is a great feature of your web site making fabric choices so much easier. Well done team :)
Denise Hamilton, Western Australia
What can I say that I haven't said before. Your site is user easy, your help with locating items, your realist color and patterns of fabric, your prompt deliveries and the "gift" wrapping (with the staff's cute notes and stickers) are all great! How could you improve on perfection?! Thanks for all my great fabrics!
Jeanette Nield, Seattle
Dear Luana, every email from you encourages and inspires me to keep on having a go at new and different techniques, and patterns, to the best of my ability. I love reading about your trips and seeing your wonderful photos, but most of all I am so very pleased to have a minuscule part in your company's generosity to those in need, whenever I purchase fabric. I am on a pension, so am not able to buy anywhere near as much as I'd like to, just for the pleasure of seeing it in my stash, and having a wide range to play with for the next hundred years or so ... I couldn't be happier with what eQuilter offers me. Thank you and your team so much.
Liz Zarlenga, Australia
I am blown away with the prompt service of eQuilter. I make quilts for Project Linus. One of our projects is to gives quilts to foster children being adopted. These children have been through so much and deserve something to remember this special day. Our coordinator sends an e-mail to the group stating the age and likes of the child. Many times we don't have much time to make the quilt before the "special day"! I am able to order the fabric and within 3 or 4 days, the beautiful fabric is in my hands and being quilted. I am so happy to have found your site and will continue to order the wonderful novelty fabrics you offer.
Trudie Phares, Bryan, Texas
I love eQuilter, you are my favorite fabric shop, I have told so many of my sewing buddies about my great purchases and they now are hooked on equilter. You have never disappointed me every time my order arrives I am like a child at Christmas. Thank you to all at eQuilter for making my sewing so enjoyable.
Teresa Smith, Australia Narellan
Just wanted to say I am so pleased with your fabric and service... Beautiful fabric such great colors.... My first order arrived and have started on my second order... The discount on shipping was very much appreciated. Thank you.
Mary Browne, Canada
I just wanted to tell you how wonderful your company is. I've only ordered a few times, but each time I was completely satisfied. Your selection is incredible. The personal touches you add to your orders makes me feel like my order is extra special for me. I am a customer for life!
Pat Gann, Orlando, FL
Besides all your fabric, I really enjoy the weekly updates and the pictures from all the shows. Thank you for posting them!
Gail Bond, Venice, FL
Hi my name is Whitney and I am addicted to eQuilter! I forget how I ran across eQuilter, but that does not matter. What matter's is all the other things eQuilter offers. The selection is awesome. The customer service is wonderful. (I have had to call and add some items after the fact, imagine that) I think one of the things that impresses me the most, is the quality of the presentation of the fabrics, it comes across true to what the colors are. Also the descriptions are great. I also love the free pattern ideas.
Whitney Sutton, Grand Junction, CO
eQuilter is my favourite online shop for fabric. I love the way you describe each fabric and list all the colours in detail. You are ....THE BEST!
Ellen Cushinn, Australia
I love everything about eQuilter. The search engine on the website is awesome, the prices are good, the quality of the fabrics is excellent. The images are accurately colored, so I always know what I am getting. I especially like how eQuilter makes a donation to a charity I choose. The customer service is excellent, and I also like how the invoice in my package always has a handwritten thank you on it. The shipping is prompt and the fabric is carefully packaged. I work in a quilt shop, and when a customer comes in and can't find what they want in the shop, I always recommend eQuilter.
Andrea Shlasko, Venice, Florida
I just have to let you know how completely impressed I am with your service. Not only have I always gotten terrific quality fabric from a large selection, but also very prompt shipping (packaged nicely too!). I think the donations to charity are wonderful, as well. Now I need to tell you that I am also very happy with your customer service department when, on error, I processed an order two times. You took care of it right away!! You deserve to be very successful!!! Thank you.
Cheryl Burt, Agoura Hills, Ca.
I order all my fabrics from eQuilter and have for years. Their selection is awesome and their service is unequaled. A terrific "Quilt Store."
Bette Boddy, Pensacola, FL
eQuilter.com is an integral part of my fabric shopping. The fabric selections are "giganti-normous"! I do my best to support my local quilt shop, and although the shop is excellent, it is a 30 minute trip (one-way), so when you factor fabric price+gasoline vs. fabric price+shipping, eQuilter becomes a good alternative fabric source. Did I mention the huge selection of fabrics? :) eQuilter is my go-to choice when my stash is empty of a certain color group. I can visit the site and in no time at all have different fabric designs in the colors I need. Perfect example: My niece thought she was having a baby boy, so the whole room was done in navy with a nautical theme. And then, oops, she delivered a baby girl! Their request for the baby quilt suddenly changed to a twin size bed quilt done in navy & pink with a nautical theme. Say what?! I was low on both colors, so I just clicked my way to eQuilter, browsed for a while, and purchased several half yards of each color so I could have enough to make a chevron striped, scrappy quilt. The cost was reasonable, 2% of my money is given to a charity of my choice, and the fabric is delivered to my home. I love Luana and her people!
Frank Figuereo, Webster, TX USA
Thank you for your prompt service and the little personal note. The fabric is just perfect for the little Leo great grandson to be born in August.
Bettie Rowe, Live Oak, FL
Love eQuilter, my brother lives on Colorado Springs, he will visit Australia in December, so he will be bringing quilting fabric from eQuilter!
Barbara Tate, Australia
eQuilter fabric is the best I have ever seen and not once did I want to send something back because of quality. The person who top-stitches my special quilts is always amazed at the selection of fabric etc. Every Sunday I have my morning coffee while looking at the new fabrics that have come in, sales etc. It is my best hour quiet time of the week. I look forward to that email and love that we can save fabric from one reading to the next!
Gabrielle Lavigne, Ontario, Canada
I just wanted to let you know I really like your website, and I love the creative ideas I get when I look on it!
Sherry Shockley, Washington, NC
I continue to be impressed with the quality of fabric and the helpful people. I simply email a request for fabric themes and a response with links to fabrics styles etc appear. These guys are great. And fabric arrives so fast! Keep up the superior service!
Suzie Smith, California
I realized that there was some good reason why you are growing: the fact of your growing and my own experiences with your store. I have never been disappointed with what I have ordered and usually wished I had bought more! Your site is easy to follow and find what I want. Mt only problem is there is too much for me to see it all! Thank you for being you!
Ruth Ann Beachler, Timonium, Maryland
There isn't a day I don't handle some of your fabric. Thank you for beautiful fabric---Sophie is growing into a beautiful young woman--as a retired home ec teacher--I sew most of my free time--many quilts Thanks again!
Margaret Doermann, Iowa
Aways great service. It's like they pick your order right off the shelf and send it!! Why other companies don't do that, I don't know but the delivery time is as fast as it could possibly be. The personal comments and best wishes on the invoice always make me smile. Like we're family!
Judy Collins, Kansas
eQuilter is light-years ahead of any other online fabric store for accuracy in photo colors and the written descriptions for every fabric in the store. I'm pretty sure that takes someone a TON of time to key in, but those are the reasons I keep coming back time after time to shop at eQuilter. You guys are the BEST!!
A W, Washington
Hello eQuilter, I just received my latest order of fabrics and I am so pleased with the quality and quick service. Thank you for continuously providing the very best.
Carole Machado, Utah
Thank you for your speedy delivery and quality of your goods. If anyone in Australia is thinking of ordering from this company, don't hesitate - you will be more than pleased with your order.
Margaret Warwick, West Australia
I "discovered" eQuilter a number of years ago and since then I have made a lot of orders and I know I can always rely on your great staff to get my order out on time, neatly packaged, with a thank you note (always appreciated), and a beautiful color print-out of the order. I cannot find any other online store that I like as much as yours and over the years I always think of you first when looking for something. I know I can depend on you and I love the e-mail newsletter -- it never fails to have something in it that sparks my creativity. Thank you for being my "go to" online store!!
Meredith Burdulis, Dacula, Georgia
Thank you so much for my beautiful fabrics that arrived in the mail today - really appreciated the little handwritten 'thank you' note on the enclosed order form. eQuilter was recommended to me by quilting friends in Christchurch, NZ, and I'm so pleased I checked you out on the internet and subsequently ordered fabrics from you. Your website is a pleasure to use, I love reading your newsletters and feeling as though I'm part of the eQuilter family, and value the opportunity to support in a small way a company that has a social conscience and does so much good work. Thank you - I hope this will be the beginning of a long relationship between eQuilter and I!
Sheryl Crase, Rotorua, New Zealand
I know that when I want a certain color, or a coordinate, I can go to eQuilter and use their Browse and Design Board options to find exactly what I want. I love it !!
Sally Langton, W. Spfld., MA
You have such a wonderful site. The colors of the fabric are exactly the same as what you get. I love the design board and quilt programs. My fabric is always just what I ordered and it is wrapped and has a personal note on it. I like that if I want something mailed faster, you can do it. I also talked with a representative on the phone and she was so helpful. I can't tell you how many people I have referred to your site. Just recently I was flying from Indy to Houston and my seat partner was a quilter for Houston. I told her about you and she wrote your site down and was so glad to know all that you do. I don't know how you do all that you do. Love seeing Sophie and all the quilt shows.
Sherry Walsh, Crawfordsville IN US
eQuilter.com is always my first choice for new, brilliant and beautiful fabrics. I make pinup aprons and sell them in my shop and my eQuilter fabrics always make stunning aprons. The best quality and the newest collections are always available at eQuilter!
Anita Senkowski, Michigan
I have received in France this morning the fabrics shipped from your warehouse (7 days) it is very fast... they are beautiful, with the stars of liberty I will sew a flag for a young boy who loves USA. He is 9 years old. I hope you will understand my english! Thank you.
Danielle Michon, France
Excellent service! The staff make every effort to help. Recently wanted an out of stock item and after I made my request I had a prompt answer, follow up email to say the item had been ordered and then another email when the item was received with the order number for me to purchase the item. The item was also less expensive by a considerable amount than I had been able to find elsewhere. I made a shipping error - fixed the next morning! A pleasure dealing with eQuilter.
Linda Shaver, BC, Canada
The project was my first quilt which was a tee shirt quilt for my granddaughter. I learned about eQuilter from a friend and explored the fabrics with much pleasure. Using the design board with the fabrics purchased from eQuilter that reflected the High School colors, my daughter (her Mom) designed a great quilt that turned out to be king plus size. It was a great experience and a joint project as all three generations had a part in creating a memory, teeshirt quilt. Now I check eQuilter several times a week.
Becky DuBose, Mississippi
As usual, receiving my order from you was like getting a wonderful Christmas package in the mail. The fabric was folded and packaged beautifully and there wasn't a wrinkle in it. The best thing is that the fabrics are even more beautiful in person than on the computer screen, and the quality is always first rate. No matter what my yardage is, I always wish that I had ordered more once I see it in my hand. Getting that little personal message on each invoice makes me feel like I am shopping at my local quilt shop and dealing with people that really love what they do and show it through the service they provide. Although I don't need much encouragement to order, thank you for tempting me regularly with your newest products. The only problem that I have ever found with eQuilter is there are so many gorgeous fabrics to pick from, and so little storage space in my sewing room!
Sue Johnson, Detroit Lakes, MN
Love the variety of fabrics. LOVE the sale prices. Love the generosity of spirit and charitable outlook. And I loved listening the Luana at QuiltCon. You are my go-to Internet site for fabrics. And I'm not just saying this because I won one of your 25 door prizes (a fabulous bundle of twenty-five eighths in QuiltCon colors).
Donna Moscinski, LaGrange, IL
Since I discovered the site eQuilter and I ordered my first tissue, everyone welcomes the beauty of the fabrics with which I make beautiful garments. I am really glad to have discovered eQuilter.
Claire Nolin, Quebec City (Canada)
I am a new customer and have just placed my second order. I am so impressed with eQuilter. The service is so excellent, not only fast but I loved the personal touches. Everything wrapped in tissue so nicely and then a little note with a flower sticker on it. I highly recommend you to my friends. This is the best online shopping experience one could hope for.
Cynthia Devereaux, Elmira, OR
I appreciate all the choices you have sorted into categories. Every print is an inspiration. The colors dazzle and being able to find coordinates is super. I am already hooked and have had to make myself put things into a wishlist rather than adding to my current stash. Getting an order is like opening a gift.
Bettylou Lebeda, New Mexico
eQuilter touches the world and connects us to it via their site and Luana's travels. They are not too busy to answer even the slightest fabric question. If equilter doesn't have it, then it likely doesn't exist!
Nancy Noel, Orlando FL
Thanks for your brilliant service, I am thrilled with the fabrics you sent me.
Kirsty Boyd, Auckland/New Zealand
Would I like to write a testimonial? Would I! The internet offers so much but to find a human connection is rare. Of course, I like eQuilter for their awesome sales and huge selection. The site is easy to navigate and to really see the color and design. But it doesn't end there. I am so gratified to know that 2% of my purchase goes to some very worthwhile charities. Moreover, the Rubins present themselves not just as business people, but as caring human beings. Through their quilt drives, they have made a community of their customers. No small thing in a very big and sometimes impersonal world wide web!
Diana Theiss, United States
.....and lots more testimonials to come!