I just received my first order from your company and I just wanted you to know how thrilled I was. I never dreamed I would buy fabric without actually seeing it and touching it first, but your packets are wonderful! I know I can trust you to pick and put together great combinations. I will definitely order again. Thanks
Hi, Paul & Luana, Just received this morning's newsletter and I'm thrilled with the new one-click/all the new fabrics in one place link. It's dangerous to my credit card balances, but a wonderful service...thank you! Your site is just the best place on the web for quilters!
Just wanted to let you know that UPS just delivered the purple dolphin fabric I ordered and it is gorgeous!! Wanted to send a special thank you for the extra help in finding out the repeat for me before I ordered and for the fast service. The fabric swatches attached to your card and the hand-written thank you on the invoice was a very nice added touch, as was the pretty paper that it came wrapped in. This was my first order with you but you can bet it won't be my last, and I have already let my quilt groups know of your excellent service and choice of fabrics that can't be found elsewhere. Keep up the good work. Happily Quilting
Hello, my fabric arrived today and it's wonderful. Thanks for providing me with so many great choices. It's a pleasure to do business with you. Your web site is fantastic and your shipping is lightning fast. Again, many thanks. I am sure I will be back since I can't seem to stay off of your web site!!!!
I have to tell you that you, your store, and your products are amazing!! I especially loved the gift wrapping!! You have got a life-long customer!! Happy Quilting & God Bless you!!
Hello from Texas! Your fabric has exceeded all my expectations! You have everything I've been looking for and a whole lot more I never even knew I needed! Thank you. eQuilter is for me the easiest fabric site to navigate. I love your fabric, the convenience of on-line shopping, and the wonderful selection you offer.
Dear Paul Rubin, Just received the fabric I've ordered thru your web site, I am thrilled with it! Your selection is endless and your service impeccable and incredible speedy, I will recommend your site to all my friends. I am now addicted to your site and my projects will all be fulfilled thanks to you. Keep up the good work and congratulations on your excellent service.
Irene von Kaszner
Luana, Received my order today, beautifully packaged and all the fabrics just as pictured. Thanks for the personal note (I'm a sucker for that. . . . you have a permanent customer!!!)! Look forward to ordering again soon. . . Thanks again!
Hello, Luana & Paul, Just want to thank you--my first order from eQuilter arrived today, and I was delighted not only with the fabric but with the fast service, lovely tissue wrapping, and the hand-written thank you on the invoice (not to mention the cheery seahorse stickers!). Thank you! I'll be back!
You have got the absolute best fabric I have ever seen and that includes fabric stores, internet, and quilt shows. I've ordered fabric from you before and its beautiful. I also plan to place your e-mail address in a small list of addresses and web sites of great places to order fabric and/or doll supplies. I give this list free to anyone who orders doll patterns from me. I hope this meets with your approval. Thanks again for having such beautiful fabric for sale.
Hi Luana: My order arrived and, as usual, everything was A-1 perfect. LOVED the purple wrapping tissue. Also just received your newsletter and am on my way to the bank to take out a loan. Can't wait to see all the new goodies. Thanks so much for your comments re civil war fabrics and colors. I agree wholeheartedly and feel strongly that it's high time (Y2K time) to finally put our own contemporary stamp on quilting...starting with the fabrics. Just can't stop telling all my friends and students about your web site. Just my small effort to make sure you stay in business for a long, long time. Keep us posted on all the new arrivals the minute they arrive...my loan should be approved by then. You just never stop amazing me. I placed an order with you on Dec. 2 (knowing full well that your warehouse was moving on 12/3) and never expected to have the order filled until the move was completed. Imagine my pleasure and surprise when I received your e-mail the NEXT DAY telling me my order had been shipped. You guys are HOT! And thank you so much.
I received my fabric today and I am thrilled. You have the best fabric web site bar none. As I may have mentioned, I find unusual fabric and have it made into custom shirts. I wear a 4x and this way I get an unusual shirt and one that fits and looks great. I have about 20 shirts so far. People literally chase me down the street wanting to know where I buy my shirts. The Sistine Chapel shirt I plan to wear to church. The Chinese Takeout I plan to wear, where else, to a Chinese dinner. We can order off my shirt. One from sleeve A and one from sleeve B! Thanks again
I finished the fabshop hop and yours was by far the easiest site to navigate and the best selection and presentation of fabrics on the whole shophop. Have ordered from you numerous times and the service has always been great. No sweat, no strain, no pain. Just delicious fabric and great service every time. I especially use a lot of African fabrics and you always have something new and eyepopping. Keep it up. We anxiously await your new arrivals and spend much time just looking and savoring the delicious colors. Congratulations to you both and your whole staff. You are the best.
Hi Luana & Paul, Just a quick message to say thanks and will you please STOP buying all that wonderful fabric!!!!AAAghhhh!! You will have me bankrupt before long!!!!!!!! (Sorry, just my warped sense of humour, I love your on line quilt shop, it has to be the best!!! Just don't have anything like that over here!! Very best wishes from frosty Cumbria, England.
I just want you to know what a find your website was.....some days i will just log on and peruse through the fabrics and admire their beauty and uniqueness. Went to Bali last fall with my husband and the fabrics there were incredible. Went to a batik factory and watched those women work. Really makes you appreciate the batiks. Keep up the wonderful site. I am making a quilted bedspread for our Queen size all from your fabrics in shades of gray...couldn't find anything in Spokane. Now everything I quilt will be different from all the quilters in town. Have a great trip. Satisfied customer.
My fabrics arrived yesterday. I don't know how you do it, but your service is so consistently excellent that someone should give you a trophy for such an achievement!
Somehow, you've managed to put together a fabric collection just for me. I've been a professional art quilter on the Fine Arts/Fine Crafts outdoor circuit during the past; however, certain types of fabrics have always been my main passion and have given my quilts the POW that made them showstoppers and award winners -- and YOU carry this type of fabric. And, I don't have to stand in line, feel guilty when I want forty different cuts, nor do I feel that I have to buy a yard to be considered serious. And, because there is a running total as I put together an order, I know exactly how much I'm spending and can make secondary decisions adjusting size of cut, quantity, etc. I'm definitely delighted that I don't have to go on a several hundred-mile driveabout. Keep up the good work. :)
Thanks for another GREAT newsletter. I love your aol link...it makes everything so nice and simple. Without a doubt you have the best newsletter !!!!
I just received my first shipment of fabric from equilter. Your service is terrific and the selection of fabrics you carry is unparalleled in cyberspace, really special and unique. Your taste is impeccable, my background is in Art as well, and I can see you won't let the good stuff get by you. I consider you my personal shopper. My only fear is that you might go away, so I am delighted to hear about your new warehouse. Kudos also to Paul; I am impressed with your well designed, fast loading, constantly maintained, easy to navigate, and much too easy to spend money at site! My most sincere Thanks,
Just want to put in my 2¢ worth...I am ever so grateful for all my fabrics that I have received from eQuilter.com. I can count on you to have that one fabric that I need for whatever project I am creating. Recently it was the baby quilt for my niece. How could you know that my niece who is expecting her first child in June was a hula dancer as a child. How great is was for me to include your "Hula Babies in Grass Skirts - Pink" in my baby quilt for her daughter to be, Lily! And has anyone ever told you how neat the fabrics are to use as a background on any web page or personal correspondence. Instant works of art...it is so great. Thank you all at eQuilter.com for your great love of fabric and great service to us all. I have referred so many to your site...it is such a joy to visit and buy from! Thanks and thanks again
I want to tell you that things I had ordered to coordinate colors with are just super! Please tell Paul that the website is terrific for this -- things always come in colors I expect and that coordinate well because they are so accurate on your site -- so your site is wonderfully true to color. Everything was great and some of the fabrics are even better in person. I have surfed other fabric sites and always come back to yours. Your rich-colored batiks and ethnic, jungle, exotic prints & paisleys, and the lovely India fabrics you specialize in are my very favorite fabric themes. Thanks to you for another order quickly and accurately filled, and from a very satisfied customer.
I want to tell you how very impressed I am with your company. I made my first purchase from you about 2 months ago and recently made another purchase. Your customer service, prompt email response, rapid delivery and quality of fabric is outstanding. Your website is absolutely terrific - being able to view the fabrics on line. Again, thanks for everything and look forward to doing business with you in the future.
Dear Luana and Paul, I'm sure that you have heard from many of your loyal customers. I can't let the season pass without saying thank you to both of you...I want to thank you for your continued crusade to be responsible corporate citizens. This year, in particular, has been so difficult and could so easily have led us down a path of cynicism and despair. I don't think that it is an overstatement to say that businesses like yours make a huge difference in the way that we view ourselves both individually and as a nation. I am so pleased to be a customer of eQuilter.com and feel that I am part of a world where commerce can flourish and serve a higher purpose at the same time. I congratulate you on your achievement. You have both done a fabulous job of making this company a phenomenal success and I am certain that your commitment to the greater good is responsible, at least in part, for that success. I wish you both the most joyous of holiday seasons and peace and prosperity in the new year. I hope that you can relax and enjoy some time with your boys and celebrate the return of the light. It is a magical time of the year when, as people, we have the opportunity to reflect on the beauty and fragility of life and renew our commitment to leaving the world a little bit better than the way we found it. My very best wishes to you and yours for a wonderful year. Thanks for all that you do.
I would like to thank everyone that was involved in my recent order. I placed it after noon Oregon time and the order went out that day! My daughter was so thrilled to get her curtain material in 3 days!! I have always been pleased with the quality of material and excellent customer service that eQuilter has proved. However how, you have surpassed yourself - with EXCEPTIONAL customer service. In no other industry, no other dealing with merchants have I ever been treated better Congratulations to everyone. Thanks!
Just had to contact you and say WOW!!....My order of batiks and silk-cotton just arrived and they're even better than I expected...I picked them out for a patchwork wearables class and they are fantastic...I can't wait to wear it...The colors come together even better than I hoped. Thanks for the prompt shipment...I hope more people know about the rayon batiks, they're great...
I just have to write to you once again to congratulate your Company for the excellent service you provide to your customers. I have dealt with a few different Companies in the States and I have to say, without a doubt Equilter is the BEST in all respects, postage - delivery, Oh well just everything, well done. My thanks to all the girls who send their lovely little messages and stickers.
I just wanted to take the time to let you know what an absolutely fantastic business you have!! You have, by far, the best fabric selection. I live in a major city, San Diego, but almost all of our fabric stores have closed. The only store within miles of my house is one of the those chain stores, so the selection and quality of fabric are both very poor, not to mention the customer service. I am equally impressed with your website. It is a true pleasure to be able to browse the "aisles" anytime, day or night. The website runs flawlessly, and is easy to use. I especially like the wish list. I use it all the time to keep track of fabrics I am interested in, and then place most of my orders from that. In addition, I truly enjoy the hominess of your newsletter, the handwritten notes on the invoice and your contributions to charity. I have recommended your website to many of my friends and co-workers in search of a good source of quality fabric, and will continue to do so in the future. It is such a pleasure to have found a company that is providing outstanding service combined with committed and caring customer service. I plan to be a customer for many years to come.
Wickedly wonderful site! I can see you're going to be dangerous to my Visa! I love being able to preview the fabric, and your descriptions are first-rate. The thumbnails linked to the large images are a wondrous idea! What more can I say, except, please, please, PLEASE keep up the great work!!I love how you keep the site so current (e.g., I checked yesterday morning and by yesterday afternoon, when I checked again--yes, I'm addicted--there was new fabric on King Arthur and dragons). As an admitted, avowed, and confirmed fabriholic, you're my favorite fix--absolutely the next best thing to camping out in a fabric store! And so much more convenient! My sister and I went on-line last night to "ooooo" and "ahhh" over your selection. I still can't get over how much you offer! It is a dream come true!! I also had to say another big THANK YOU for my orders. It makes me feel very special that the fabric is so carefully wrapped in tissue paper and that the receipt invoice is on special paper, too, with stickers. Everyone likes to feel important, and you sure make your customers feel that way!! The fabric is so delightful--it's like my birthday when it comes--fun stuff, just for me (at least, right now, until I make it into gifts for others), that I can dream about as it runs through my fingers. With eQuilter.com around, who needs any other fabric store?!
Firstly, I want to thank you all so much for the help and excellent service! Thank you, thank you ..... Secondly, I want to tell you that I am absolutely delighted with the fabrics Each one is outstanding - and the dolphins and whales - simply superb, beyond my expectations. In fact, I am going to have to change the pattern I was going to use, as I just cannot cut the beautiful designs into small pieces! The site is so superb, you cannot go wrong. Your site does get better and better - user-friendly, and I am convinced the best fabric site on the internet You have to know that shopping this way for fabric, I have been thru site after site, and just do not find anything as fantastic as yours. My thanks again to all at eQuilter
WOW! Super service and excellent packaging. I wanted to write to thank you for the wonderful website and all the super features it has. I was able to track my order and it arrived as predicted. It was packed neatly and the order was correct. And I really like these Laurel Burch fabrics. You have the best price on the web. I will remain a faithful customer; Thank you so much!
Hi Luana, I live in South Australia and am relatively new to quilting and patchwork. Last year I searched all over Australia for flannel fabric printed with fly fishing lures for a quilt for my husband - to no avail. And then I discovered eQuilter.com - the find of the century. I found exactly what I was looking for and also a nice bonus - a lovely old fashioned sporting print for the backing of the quilt. I was nervous about ordering from overseas but my several emails to Paul & Luana answered all my nit picking questions and the fabric arrived sooner than I expected. What a delight - beautifully packed with a little personal note with pretty stickers on it (really girlie). It was a tonic just opening the packaging. I collected the parcel on my way to work and opened in front of the girls - lots of oohing and aahing! The fabric was just divine and so perfect and it did not cost me any more than fabric I buy in Australia - even with the postage. Congratulations on a superb website, top rate customer service and your terrific forum. I have only discovered the forum in the last couple of days and already have received much helpful advice and feel like one of the family.
I have ordered from you twice and love love love your fabric, service and SELECTION! Oh my goodness SELECTION-- I will not make a quilt ever again without YOU!!! NO one anywhere on the internet or in any shop compares to you! I love the option for the design page also. It is wonderful to be able to compare and select. You are the best quilt shop in the universe!!! Kindest regards in quilting.
Thank you so much for the best customer service in the business. I live 35 miles from my nearest quilt shop and find I don't need them after all. You have everything! And ordering is so easy! I'm also into machine embroidery and my most recent order is for Sulky thread. Can't wait to receive it and start on some Christmas projects! I also browsed the baby and kid fabrics today and find you have quite a fabulous selection. Please keep up the good work. Also, to know that the Breast Cancer Research program is benefited each time I order is a real bonus. Thank you,
I have been to enough web-sites for fabric to know without question that yours is the BEST site on sooo many levels for sooo many reasons. When I shop at Jo-Ann's, Wal-Mart, or Piece-In-Time, a local quilt shop, I mention your site whenever possible to customers and employees. And for sure the site name is easy for people to remember. Just thought you'd like to know.
I am so excited! Today I received my order of selected fabrics from you. Because of your clear images and the ability to enlarge the thumbnail sketches of fabrics, it is easy to pick out contrasting and complementary fabrics. I was able to use your design board to mix and match fabrics. I like the ability to move fabric boxes and to duplicate them. It would be helpful if one could click on selected fabric to enlarge the sample in the design board. The fabrics, which I received, were exactly how I envisioned them. Thank you for your wonderful web site and your excellent service.
I am a fairly new customer of E-Quilter's and I have made about 4 orders from you all. I just want to say, first of all that your website is beautiful and second that I have been very satisfied with the fabric that I have order. The pictures on your website makes the fabric look so beautiful. When I first went into your site and saw the fabric, I said to myself that I know that the fabric could not be that beautiful in person, but I was very very wrong. All of the fabric that I have ordered has been true to the pictures or even more beautiful. Paul has done an excellent job in creating a website that does justice to the beauty of the products. Presentation is everything. I just wanted you all to know that as I am sure you are well aware, but I know it is good to here it sometimes. You all are a danger to a fabric junkie like me. Keep up the good work.
I received my order yesterday in the mail. I was very impressed with how quickly I received it after just placing the order a week ago. The fabrics were even better than I had expected. The quality could be felt by just touching the fabrics and looking at the vibrant patterns and colors. I was very impressed with the selection on e-quilter and equally impressed when I saw the fabrics in person. The website is easy to use and VERY well organized. I have to say that the organization and easy to use format was what ultimately made me order from eQuilter. Customer service was above and beyond. I really appreciated your little handwritten note and the sticker was just a sweet little addition.
Stephanie Michelle Wells
I am writing you and Luana a quick note to let you know how much I *love* shopping at eQuilter.com. Your selection is incredible. Your commitment to helping charities is wonderful. The way the fabric arrives, wrapped in colorful tissue paper and with a hand-written thank-you note...well...that is just a class act.
Dear eQuilter, you are by far the best quilting site I have come by. I have ordered from you many times in the past and just had to take a minute this time to thank you for your quick delivery and how your packaging helps ease the pain of buying more fabric that I really don't need. I feel like when I open your package it is like Christmas. You always take that extra step and always include a little note. Too many times in life people just keep moving on-never letting anyone know how they are appreciated. Couldn't let one more time go by without praising all of you at Equilter. You all Rule, and I am sure the owner of this wonderful company is very honored and proud to have such a great customer service staff. Thanks again, and I WILL BE BACK.
Dear Luana, Last week I placed my fabric order with you. This was the first time I have ever ordered fabric online. First of all, I was surprised at the rapid response from eQuilter. My package arrived within a few day. I was so excited, and then I opened by package. The fabric was wrapped like a present. WOW! Then I opened the beautiful gift wrapping and saw my fabric. It looked just like the picture! I hugged my three pieces to me like long lost children. They were beautiful. I loved the fact that you enclosed a print out that also showed the picture of the fabric. This was great and l loved the little stickers too. Thank you so much. You know I will be ordering again.
I thought I should tell you how much I like shopping at eQuilter online. I am pretty much housebound and now buy most of my fabric online. I have checked out just about every fabric store on the web and none of them compare to your design and ease of ordering. My criteria is they be a good cotton fabric, then I shop by color/design, and being able to narrow down the selections by color is terrific. The design board is absolutely essential. I also appreciate the small photo of each purchase that appears on the sale slip when I receive the fabric; it is much easier to go thru those than my fabric and it provides a quick and handy reference as to what I have purchased. Please stay in business forever!
Dear Paul and Luana, This is my fourth order from eQuilter, and I cannot express adequately how beautiful your website is! I am a web designer and author and your site is so aesthetically pleasing to the eye, excellent navigation, beautiful, clear resolution images that are fast rendering with an easy reading font type and size! I'm having a hard time deciding what is more awesome...the site or the fabric! As an artist, I plan on developing some wall-hanging designs featuring florals and landscapes with my recent fabric purchases...have some inspiring ideas...just have to find the dedicated time to start them. Your prompt shipping and personalized notes within my orders make shopping with you so special. Please thank your ladies for their wonderful service, as well! My best to both of you for your continued success! You're the best on the web!
.....and lots more testimonials to come!