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My package just arrived. To say I'm thrilled is a vast understatement. They're gorgeous. Thanks.
Luana, Thanks for sending my order SOOO quickly! The fabric was absolutely GORGEOUS! The online catalog images were great, but they are even better in person! Kindest Regards,
Luana, I just wanted to take a minute to let you know how wonderful I think your selection and service are. One would think that living in the San Francisco Bay area I wouldn't really need to shop the web for quilting fabrics. But it is so much easier to shop with you than drive in the traffic to a store that might not have what I'm looking for, even though I know it exists! I am always so pleased to receive you parcel, and so touched that the return address is your name, not the company, and my fabric is wrapped in pretty tissue. When my daughter decided to make a saddle pad for a horse at Golden Gate Park Stables, you made it easy to browse dozens of horse fabrics and find just the right one. I have been to two decent sized fabric stores in the last two days looking for music fabric, but you had more than both of them put together!
I love your site! What beautiful fabrics. I am planning to make a Stars in the Garden quilt for my daughter (using the design book from Piece O' Cake) and will need lots of batiks. Thanks for providing a valuable service to us quilters!
Dear Potential Customer, do not hesitate to purchase items from eQuilter. These people know what they are doing, and they do it well. The fabric is top quality and service is prompt and attentive. You will enjoy it! I have enjoyed many orders and have improved my workmanship through information available from the forum. Equilter receives my highest recommendation, and I am demanding!
Dear Luana, I just wanted to let you know I got my fabrics and love them all dearly. Will be doing business with you in the future!
Hi Luana I received my material TODAY!!!! I want to thank you for such fantastic service, and a very big hug for the extra FQ surprise. You are one of my favorite online fabrics shops.:o) God Bless.
Hi, I ordered some fabric from your online store not too long ago. It was the first time I ever ordered anything like this over the internet and I was a little nervous. I am so glad I did. I wanted to let you know how happy I was with it and with the service. The fabric is beautiful and it was really fun to receive the samples of other fabrics as well. Thank you very much. I will be back and I will also let my quilting friends know of my good experience with eQuilter.com. All the best to you.
Luana, Today I received the swatches you sent. I loved all of them, a couple of them so much that I just placed an order for them at your website. Thank you for sharing these samples with me; I can't wait to see the bigger pieces!
Dear Luana, Received last order, including fat quarters Flying Insects pack & other items! Thank you for such good service and such BEAUTIFUL fabrics! They are always lovelier to see than even on the computer screen! I do love your varieties, and can't wait to finish current projects so that I can get on with future ones. Thank you for the sales notices, and I wish I could keep up with every one of them, as all of your fabrics and categories are superb! I am so glad I found out about eQuilter.com and your beautiful natural fabrics!
Luana, My FQ's came today and I LOVE them!!!!!! Now to wait until next month gets here. :) I'm telling all my friends about your site. The Japanese prints came at just the right time as I'm doing a pattern out of the latest Foundation Piecer using these fabrics. When I get it done, I'll send you a picture of it. My mind is spinning trying to figure out what I'll use the winter fabrics in. Those are just super. The bali prints will go into my flowers and birds that I'm doing for my cross over beam in my living room. I'm even going to use one of the Creative FQ's in my Japanese quilt because I need 8 different fabrics and it fits rather well. I'm hooked and will look forward to each and every 7 yards I get from you each month. :) I can just feel all my creative juices flowing.
Hi Paul & Luana, I've meant to send an e-mail about this for some time . . . your latest update wouldn't allow me to procrastinate any longer. You guys have the absolute best 'categories'. You obviously put a lot of work into the organizing and selection and it shows. The way you've grouped your fabrics works - for people browsing, searching, and best of all - using your category headings to find what they are looking for. Not to mention that your fabric scans and fabric description are tops . . .the effort and continuing work you put in is appreciated by myself and many other $$ spending fabriholics. Keep up the great work!
Luana! It's Beverly! I just received the FQ's that I ordered from you! I had no idea you were on the Beginners Quilters List! Thank you so much for all the personalized detailing that you spent on the package. The fabrics are gorgeous and I love the beautiful wrapping, and the little seahorse and personalized thank you from you! I just finished sending a message to the list about how pleased I was with my package! Thanks again!
I am writing in regards to a recent order I placed with your company. I ordered 3 yards of fabric that I was having difficulty locating at any store. I wanted to let you know that I was so satisfied and pleased with the service I received from your company. The sales person was courteous, friendly, and helpful. I received my fabric in a short period of time, and it was wrapped nicely with a short, friendly note from this sales person. You don't always get such special customer service these days, and I wanted to let you know how much I appreciated it. I look forward to ordering from your company in the future. I have also encouraged my mother's quilting friends to check out your easy to navigate web site. Thank you.
Hi Luana!! I got home tonight (Friday) from work and I see that I received your package. I was so excited!!! The fabric is beautiful!! You were right, the dragonfly fabric is more beautiful in person!!! I also have a question. The fabric that was stapled on your card was (is) neat!! Where can I find it on your web site? I was really interested in the second one that look kinds brownish-purple, no pattern on it. It is hand dyed. Really all three of them are very nice. It is really nice to work with you and your company. Thanks for everything!!
Dear Paul and Luana, Thank you so much for the beautiful mousepad. It's so nice to be in business with people who understand the meaning of customer service and appreciation. Best wishes to you and your loved ones for a joyous holiday season. I look forward to doing business with you in the New Year.
WOW!!!!! I saw your advert on Quiltopia mailing list, and just HAD to come in and browse... Of all the sites I have bookmarked, I can honestly say...this is the BEST site I've seen in THREE YEARS online! Your Fabrics are to DIE FOR!!! I'm on the Japanese right now, still drooling. (that's saying something since I LOVE traditional and folk art)....I'm in HEAVEN! My daughter informed me that she's 'ready' for a quilt now (she's 32 and never wanted a quilt before)....and saw your Japanese/Oriental prints...uh ohhhhh....I need to quit 'talking' and get back to the site, I just e-mailed your URL to all of my friends and lists, etc, and they're in here drooling with me!!!! Keep up the FANTASTIC work! :)
I have just placed my second order with you and wanted to tell you how wonderful I think eQuilter is. Your pages are easy to navigate, lovely to look at, and your service is prompt. I love the variety of fabrics. Thank you
Luana . . . another satisfied customer here. Your fabrics were very accurately depicted on your website. I loved everything I ordered and will surely be back for more. The service was prompt and efficient. I especially liked the UPS tracking system as I could tell exactly what day the UPS man would be arriving. Thanks, thanks. thanks! . . . Aloha
Thank you so much for such terrific service! My fabric arrived just in time for me to take to my quilters meeting. I told my friends about your quick response, suggestions, and then showed them the wonderful package. You'll probably be getting more orders. Thanks again!
This is just a note to say WOW what great fabric you have to offer. Haven't had time to look at the whole site but anxious to do so. I posted this site last night on some quilt chat lines I'm on at onelist.com. Approximately 350 members total or more. The response has been great and some of the woman have ordered already. The selection is wonderful. If you can't find it here you won't find it. Thanks for a great site
Dear Paul - Thanks so much for your quick response and placing my order for me. I JUST LOVE YOUR SITE!! I especially like the way you have the thumbnail pictures both in the wish list and order mode. I also appreciate the fact that you sell fabric in 1/2 yard increments. Making related fabric patterns available right where you're looking at a fabric is also really nice as you can browse that pattern or related patterns all at once. Thanks for a great quilting fabric site - nothing better that I've found!! Best regards and Happy St. Pat's Day
How thrilled was I to find your package in my mail box! Your service was pleasant and fast and I would be happy to deal with you again. I'll be sure to tell my friends about the easy shopping on eQuilter.com
I just received my order of fabrics and I am delighted with the quality. The colors are so very close to the ones shown on the screen. Thank you for the confirmation and attention to detail.
I just placed an order to you and YES, YES I really like the view images tool. It is helpful in many ways and particularly saves time after browsing through your many sections to help from going back time and again - particularly as you keep growing. Everything is looking good, working fine and I am very pleased with all the fabrics I have purchased from you as well as your excellent care and service.
MERCI MILLE FOIS.... Your fabrics are even better in reality, I am afraid, I will be tempted to put your butterflies on each of my quilts!!!!! Sorry for my English writing, I cannot resist to send you a note in appreciation.
I just wanted to thank you for the awesome costumer service I received when I placed my first order with eQuilter. I am so impressed! My most favorable impression is that I was received personal attention from an internet based company. I found this to be quite surprising! Your friendliness, helpfulness, and willingness to help me (you checked to see if you had more of the fabric I needed-and sent me all the extra you had) was more than I would have ever imagined! These attributes along with your personal touch have made me a lifetime customer. I have been telling anyone who sews about your company! Keep up the great work-in this day in age, the quality of your customer service and products is hard to find!
I am VERY amazed at such personalized service! I will certainly order from you again, and I will be sure to pass on the URL of your website to my quilting friends! Thanks again. It has already been a pleasure to do business with you!
Hi! I got my fabrics today, and they are just gorgeous! Thank you for such outstanding service, and you will be one of the first I recommend when my quilting friends ask about fabrics on the net! Thanks again!
I have been browsing and purchasing from your website for a number of years now, and I have to let you know that I have found no other fabric store online that can hold a candle to yours. I am an avid online shopper and of all sites I visit, yours is the most easy to navigate-and by far the fastest loading even with all those wonderful thumbnails!! I am sold on EQuilter, and I recommend you to all my quilting pals. Oh, and the fabric selection is absolutely without peer, but thats to be expected with 15,000 bolts!! I'm just glad I'm not trying to shop in person-there'd be so much to see I would have to bring a tent and camp out!! Thanks again for your wonderful efforts and excellent service.
Hi Paul, I just wanted to write a quick note & thank you for your quick response to my search...The mallard duck fabric is just what I was looking for. It will be perfect for the project I need it for....great website! It's nice to know I can now go online for a wonderful selection of fabric...
As usual, I got my order in lickety-split fashion, exactly what I asked for, and am as happy as a clam! Only thing that could make me happier is more time to fondle fabric and stitch!
Wonderful website, great fabric selection. Having the color pictures load quickly is refreshing compared to other sites. Your quick response to my E-mail inquiry was much appreciated! I will certainly return to this site frequently
Mary Jane Curry
Thanks Paul. As always doing business with eQuilter is easy and I seem to find just what I am looking for. And, by the way I was looking for fabrics for a quilt to match my comforter set and brought the pillow sham to my computer to do so. Everything I bought from your site matched! I was thrilled that the computer was so true to color!
This is such cool site!! And I love the new tool on the view order page...it really helps a lot to see the fabrics all together on one page. Thanks for all your efforts in helping us make gorgeous quilts.
Dear Paul and Luana, Thank you for the order, which arrived here this morning. The material is being made into a quilt which will then be taken to Australia as a gift. What well traveled fabric! I did my sums. Your fabric (including the postage) was cheaper than I can buy here. I look forward to doing business with you again.
Just got the first order from you, and the fabrics are just beautiful...thanks so much!! The quality of your fabrics and the service of your on-line store makes this a favorite place for me!
Thanks so much! Your website is fabulous! I searched quite some time to find the perfect fabric with which to line an antique Chinese wedding chest that I own. The search capability on your site made all of the difference in assisting me. I will recommend your company to my friends.
Luana & Paul, I received my beautiful tropical prints on Wednesday. They look good enough to eat. Can't wait to start my project. Thank you so much!
Hi, I wanted to say that I got my my first order from your store today...after reading all the comments about your fabrics on-line, I was expecting some wonderful fabric...I can tell you in all honesty, I was flabbergasted!!!! Your fabric is beyond compare!!! The quality, the colors, the designs...all VERY pleasing!!! The fabric is too beautiful to use!!! Now what??? Believe me, you will be getting many orders from me and when I show the girls at work your quality, you may run out of stock!!!!!! Thanks for a wonderful order...you truly lived up to all the bragging that was written about you!!!!!
Dear Luana, I just received my first shipment of fabric from your company and I can't wait to get started on my quilting project. I ran across your website ad in Threads magazine and I must have spent two hours looking through all of the fabric information the first time I logged on. I felt like I had died and gone to heaven. I've never done a quilt before, but I consider myself crafty and am ready to begin. I just feel so lucky that I stumbled across your site. No other fabric site compares with what you offer. You really make it easy to acquire the supplies to begin a project. Thanks so much, you'll be hearing from me again!
Just want to let you know I received my fabric today. I'm delighted with the fabric AND the service, which has been outstanding! You can be sure I will check out your site often! Thank you again so much.
Just a note to let you know that I got my fabulous fabric and I am in heaven!! Thanks for being so quick to deliver! The fabric is beautiful! I can't wait to order more! Thanks again
Hello Paul & Luana! I recieved my order today, and I am thoroughly delighted with the fabric AND the prompt service! I just wanted to say thank you! Have a great evening....
The equilter web site is the best and user-friendliest I have ever used. The product and the service are great, and so is the web site. In particular, the thumbnail sketches are seductively wonderful. Thank you...
Rita Van Wyk
Hi, I just received my first order from equilter. The package was beautiful really felt as if I was receiving a gift. Order correct, timely, and the fabric beautiful and as described. Thanks
Hi Paul I just wanted to take a few minutes to let you know that your web site is really great. The ease to find what I like, and the instructions to follow. Wow! I have been meaning to tell you for a long time. My daughter is graduating this year from University of Washington majoring in Computer Science and knows a lot about programming; she agrees with me too. Keep up the great work!
I can't begin to thank you for answering all my questions about Korean Fabric. The selections that you picked were outstanding and I am so eager to get started on this project. My son will return home in about 30 days and I am sure that we will have fun sorting through his pictures and selecting fabric that will coordinate with all the items he is bringing back. You have made my whole year. I am so glad that I stumbled onto your site. I work with a group of quilters from Western Pennsylvania and I can't wait to share all my information. Thanks again for being so thoughtful and taking the time to offer some wonderful suggestions. The most agonizing prospect of any quilt project is the selection of material. I have searched all over the US asking the same question and never received any satisfactory reply until now..........again my many many thanks.
Dear Luana and Paul, Just a note to say thank you for the fabrics. They are better than I expected. Also the time you take to wrap the fabric is also appreciated. So I will be ordering again and will recommend you to other people. Keep up the good work.
I just received my first order from your company and I just wanted you to know how thrilled I was. I never dreamed I would buy fabric without actually seeing it and touching it first, but your packets are wonderful! I know I can trust you to pick and put together great combinations. I will definitely order again. Thanks
.....and lots more testimonials to come!