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I recommend this site for any Canadian quilters. Very prompt service and I love the quality and price of the specialty fabrics. I appreciate that when you order an amount you get the full cut of fabric so there is little waste. I love the color match feature as it has been great help choosing blender's and backings for my quilt projects. The back in stock feature is great too! I will be ordering from your site again I am sure!!
Jan McKai, Burnaby, Canada
eQuilter always strives for (and achieves) excellent service and personal service. It starts with how they display fabrics. Not only are samples of the patterns displayed in such a way that you can tell what the pattern is, but it is possible to search for individual colors within the pattern in other fabrics. If you like a fabric, you can add to to a "wish list." Keep your wish list current by visiting it occasionally, and your entries to it never go away so you don't have to worry about searching for that "special" fabric again. Order something, and your order is confirmed with a personalized email. And the final touch? When your order arrives, in a more timely manner than you have any right to expect, there is a hand-written (hand-written!) and personally signed "thank you" from the person who packed it! In addition to the personal service, eQuilter extends its good will to the world at large, offering you the option of contributing an amount equal to a percentage of your purchase to one of a number of worthy charities, WITHOUT increasing your cost. In other words, it takes the hit on its own bottom line. Great selection, personal service and social consciousness? It doesn't get better than that, and for your Pinterest addicts, check out owner Luana's Pinterest board - it's awesome.
Gail Popyk, Sterling Heights, MI
To the eQuilter team, I love your fabric selection and your customer service - absolutely excellent. And I really love your website ... by far the best UI, search capability, and general organization. And I certainly appreciate your commitment to charitable contributions - always enjoy selecting the organization of my choice. Thanks for all you've done to achieve this - I will certainly continue to be a good customer.
Rosemarie Waiand, TX
I love eQuilter, ditto on the other comments, love the quality, that it comes wrapped in tissue paper, and the website. I can sit with a coffee and shop from home, and I think it's the best online fabric, the selection is amazing. Also, the free patters, I just made 'Postcards from Italy', I am thrilled with it, love it.
Gail Everson, Canada
I am extremely happy with the fabric, It is exactly as displayed online. With the prompt service of filling my orders, the selection of everything I could possibly wish to find and much more than I could imagine. And lastly, the accuracy of cutting the fabric. I have ordered from many web companies and find eQuilter the fairest, most accurate, and most prompt of all.
Barbara Van Burger, Horseheads,New York
I love eQuilter! It's the easiest to navigate and I'm really into the magazines as we don't get them all out here. They ship incredibly fast: 4-5 days all the way to Guam! And yes, there are quilters on Guam - several groups actually, including the Japanese ladies group. None of us are in the military - which is a common misconception. We will be having our 11th annual quilt show in March when we raffle off a quilt for charity. eQuilter keeps us supplied; Thanks.
Micki Lonsdale, Guam USA
Customer Service is OUTSTANDING, Fabric Quality and Selection are Excellent, Fast Shipping, Great Pricing, and an Actual Hand Written Thank you note!!! Wow, love this Company.
eQuilter has the most diverse range of fabrics. The orders are processed promptly & have been delivered here in Australia within 7 - 10 days. This is quicker than some of our suppliers. The quantity of free patterns is wonderful. I have spent many happy hours browsing fabrics & patterns & look forward to many more.
Christine Evans, Australia
I have ordered from you since 2004 when I first started quilting and have never been disappointed in fabric and your customer service. I really appreciate the patterns you have that can be downloaded and I have used many of them. Thank you so much.
Carolyn Robson, United States
I'm always excited to see that I have an email from eQuilter. I spend a lot of time reading the latest quilting adventures and checking out the new fabrics. It's the greatest fun. I've never been disappointed with fabrics I have ordered.
Linda Kelley, Virginia Beach, VA
Talk about speedy service! Ordered some thread that I just HAD TO HAVE right away and got it two days later. Who could ask for more?
Patricia Littlefield, Newcastle, CA
Your service is excellent, and the fabric is wrapped so nicely. I have even called, and I actually talked to a real person!
Barbara Hoffert, Aloha, Oregon
I really like how the person who handled my request signs their name on the enclosed invoice. I feel like a person who eQuilter cares about not just another number. Plus, I feel like part of the family. You are the first company I think of when I go shopping on the internet. Glad you are open 24-7. I'm one of your late night shoppers who has spent time admiring your beautiful fabrics when perhaps I should have been sleeping. Afterwards, my dreams are filled with all the colors, patterns, and batiks found on the pages of your website. Thanks.
Stephania Bommarito, California
I can't say enough about eQuilter. Their inventory is superior, and the ability to search by a particular color is a feature I have found nowhere else. They always maintain the personal touch - each receipt included with a shipment is personally signed by the person who packed with a "thank you," which sounds like a small touch but which still makes it feel special. The few times I have had to contact customer service (and always because of an error I have made, not because of an error made by eQuilter) the answer has been prompt, responsive and satisfactory. And finally, the ability to donate to a charity of my choice (without increasing my costs) says volumes about what the company truly values. This is definitely a company with which it is worthwhile to do business on so many levels.
Gail Popyk, Sterling Heights MI
I love to get on eQuilter's website in the middle of the night and spend a couple of hours in ordering whatever takes my fancy. The fabrics are true to life and I find the designer board especially handy in my selection. The specials are generous. I also enjoy the books and non patchwork fabrics. The deliveries often arrive before I expect them, and are beautifully wrapped with a little message from the staff. The eQuilter site has a great selection of beautiful fabric.
Jan Byers, Australia
I really enjoy eQuilter, not only for the fabrics, but the fun of looking at all that is available in the fabric world. In my area, we need to travel a bit to find any store w/the selection eQuilter has. Being able to go on-line, any time of the day or night, is a treat. Then, there are all the fabrics! The service is #1, always so much more than expected. I have ordered certain fabrics in small quantities (I am a crazy quilter) &, when asked, they have made sure the picture I need is completely included. Always completely happy & the prices are fair as well.
Regina Gabrielson, Kansas USA
I have enjoyed your website so much. I have never failed to find a fabric that I needed. You have the largest amount of fabrics that I have ever encountered. I love that your fabrics are available in all colorways. Your service is super. Thank you!
Barbara Ruth, United States
I first became aware of eQuilter from a quilt magazine ad several years ago. Since then, eQuilter has been my go-to source of interesting and subject-specific fabrics for many projects. I tell everyone where I found my fabric when asked. They can't believe that there are so many choices. I love reading Luana's newsletter posts and feel like I know her from the accounts of her travels and family news and seeing her on quilting shows on TV. Packages from eQuilter are eagerly awaited and always so beautifully wrapped with an individual's signature. What a great way to have a business and have fun too! Please plan another trip to Bali in the future. Even my husband wants to go!
Gail Dughi, Woodstock, IL
Last week I ordered some beautiful batiks I found at eQuilter. I was amazed that 3 days later I had the full order. Wow - great service!!! Thank you.
Maggie Hubbard, Texas
I must say that I am very impressed with the eQuilter. When it is your first time ordering, you're not sure what to expect. The pictures shown on eQuilter make the fabric look so rich and full - that is exactly what you get and more!!!! The shipping prices are reasonable and I await every order with such anticipation. There are five of us and we all order from eQuilter and love it. If there is a problem it is taken care of promptly. No fuss, no muss. Just courtesy. So if this is your first time ordering online and you are nervous, just go for it. You can trust eQuilter for all your quilting fabric and know that you will get what you order and love it when it comes to your door. Happy quilting to all.
Jo-Anne Stuart, Ottawa, Canada
I live in a very small town in northern Ontario and I don't have the use of a vehicle to drive into a town to find material. I heard about this website eQuilter.com and went on to find some fabrics. I was stunned at the selection but what I liked more was how I could scan over a section of the material and find matching materials to go with it. I put in my first order and it arrived safely and the colours are amazing and sure enough they match with what I was doing. Thanks eQuilter I'll definitely be ordering again.
Janet Sheehey, Canada
I found the exact fabric I was looking for! I saw it at a local quilt shop and they were out and a friend from my guild told me about eQuilter. The price was great, the process of doing online shopping simple and easy and the time frame from the time I ordered the fabric to the time I received it was great. I will definitely be recommending eQuilter to others.
Faith Pasternak, Halifax, MA
Je viens de recevoir mes jolis tissus, ils sont "very beautiful" merci pour votre site et la facilité de commander à bientôt.
Marie France Bertin, France
I love eQuilter! I enjoy working with novelty prints, and love the ease of shopping on your site. The quality is excellent, and the prices very reasonable. Thank you for adding to my life.
Nancy Berna, Fayette City, PA
Thank you, Thank you, Thank you! I want you to know you were a "quilt" lifesaver for me. I was in the process of making a quilt for donation to a quilt auction for the Seminole Nation and ran out of the batik I had used in my strip sets. I searched many of the online stores and when I reached yours, I couldn't believe my eyes! There is was and you saved the day. The shipment was made in a timely fashion and I was back in business. You probably hear these stories often, but I had to take a few minutes to let you know how much I appreciated your prompt service. It's nice to have access to such a great online business. Thank you!
Rebecca Bolinger, United States
.....and lots more testimonials to come!