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Received my order yesterday, and as usual, it was perfect, even down to the little sticker that was on the packing slip. I had ordered a number of cat and dog prints, and my sticker was a cute little dog. You have a great way of making every customer feel so special, and the fabric is always packed so beautifully that it looks wonderful right out of the box. I love doing business with you. God bless you all.
Sue Johnson, NW Minnesota
I've been a regular customer for 6 years and thank all the staff for their friendly help. They always answer any queries promptly. It's a lovely day when a parcel from eQuilter arrives at my doorstep.
Erica Mehrtens, Melbourne Australia
I have 14 grandchildren, from 3 months to 17 years. From birth I have made their pajamas and the highlight of the Christmas vacation is for them to select their pajama material from eQuilter. There are so many lovely materials to choose from that it is a delightful task for them. The material is of excellent quality and variety, the price attractive, and the service to overseas cannot be faulted. I recommend eQuilter to all my quilting friends.
Judith Aitken, Beenleigh, Australia
eQuilter is fantastic! I love their wide array of fabrics. I especially like novelty prints and eQ has a ton of them! I couldn't believe they actually had a Diary of a Wimpy Kid fabric!!! (I'm a former teacher) Delivery is fast, too. My fav is the little thumbnail of the fabric on the order. I cut that out and keep it on 4x6 cards so I can flip thru the cards to see what is in my stash. Soooo my "go to place for fabric" is eQ! If eQ doesn't have it....it prob isn't made!
Patricia Raines, Indiana
Would just like to praise the excellent customer service I received from this company. I wanted to add an item to my order and it was all done within an hour of my email. Well done to everyone involved.
Sheila Jones, England
Once again, cannot speak too highly of the excellent service, prices and fabric range. Every query, every email is answered promptly and politely. If they say they will follow up, they do. It's an amazing site and have used it for years. Made some great quilts. Thanks again for your excellent service.
Jillian McIver, Brisbane, Australia
Quality of fabric is of the utmost importance to me because when I make a quilt I try to do the very best I can in all aspects. eQuilter provides quality fabric and I know I can always count on that. It is the enormous selection available that can keep me glued to my computer for hours at a time. Yes hours; the variety and the colors are a quilter's dream. Then there are the patterns. I'm so fortunate to live in the same state that eQuilter calls home, another quality! If you can't find what you need at eQuilter then you don't need it.
Betty Grove, Aurora, Colorado
I recommend this site for any Canadian quilters. Very prompt service and I love the quality and price of the specialty fabrics. I appreciate that when you order an amount you get the full cut of fabric so there is little waste. I love the color match feature as it has been great help choosing blender's and backings for my quilt projects. The back in stock feature is great too! I will be ordering from your site again I am sure!!
Jan McKai, Burnaby, Canada
eQuilter always strives for (and achieves) excellent service and personal service. It starts with how they display fabrics. Not only are samples of the patterns displayed in such a way that you can tell what the pattern is, but it is possible to search for individual colors within the pattern in other fabrics. If you like a fabric, you can add to to a "wish list." Keep your wish list current by visiting it occasionally, and your entries to it never go away so you don't have to worry about searching for that "special" fabric again. Order something, and your order is confirmed with a personalized email. And the final touch? When your order arrives, in a more timely manner than you have any right to expect, there is a hand-written (hand-written!) and personally signed "thank you" from the person who packed it! In addition to the personal service, eQuilter extends its good will to the world at large, offering you the option of contributing an amount equal to a percentage of your purchase to one of a number of worthy charities, WITHOUT increasing your cost. In other words, it takes the hit on its own bottom line. Great selection, personal service and social consciousness? It doesn't get better than that, and for your Pinterest addicts, check out owner Luana's Pinterest board - it's awesome.
Gail Popyk, Sterling Heights, MI
To the eQuilter team, I love your fabric selection and your customer service - absolutely excellent. And I really love your website ... by far the best UI, search capability, and general organization. And I certainly appreciate your commitment to charitable contributions - always enjoy selecting the organization of my choice. Thanks for all you've done to achieve this - I will certainly continue to be a good customer.
Rosemarie Waiand, TX
I love eQuilter, ditto on the other comments, love the quality, that it comes wrapped in tissue paper, and the website. I can sit with a coffee and shop from home, and I think it's the best online fabric, the selection is amazing. Also, the free patters, I just made 'Postcards from Italy', I am thrilled with it, love it.
Gail Everson, Canada
I am extremely happy with the fabric, It is exactly as displayed online. With the prompt service of filling my orders, the selection of everything I could possibly wish to find and much more than I could imagine. And lastly, the accuracy of cutting the fabric. I have ordered from many web companies and find eQuilter the fairest, most accurate, and most prompt of all.
Barbara Van Burger, Horseheads,New York
I love eQuilter! It's the easiest to navigate and I'm really into the magazines as we don't get them all out here. They ship incredibly fast: 4-5 days all the way to Guam! And yes, there are quilters on Guam - several groups actually, including the Japanese ladies group. None of us are in the military - which is a common misconception. We will be having our 11th annual quilt show in March when we raffle off a quilt for charity. eQuilter keeps us supplied; Thanks.
Micki Lonsdale, Guam USA
Customer Service is OUTSTANDING, Fabric Quality and Selection are Excellent, Fast Shipping, Great Pricing, and an Actual Hand Written Thank you note!!! Wow, love this Company.
eQuilter has the most diverse range of fabrics. The orders are processed promptly & have been delivered here in Australia within 7 - 10 days. This is quicker than some of our suppliers. The quantity of free patterns is wonderful. I have spent many happy hours browsing fabrics & patterns & look forward to many more.
Christine Evans, Australia
I have ordered from you since 2004 when I first started quilting and have never been disappointed in fabric and your customer service. I really appreciate the patterns you have that can be downloaded and I have used many of them. Thank you so much.
Carolyn Robson, United States
I'm always excited to see that I have an email from eQuilter. I spend a lot of time reading the latest quilting adventures and checking out the new fabrics. It's the greatest fun. I've never been disappointed with fabrics I have ordered.
Linda Kelley, Virginia Beach, VA
Talk about speedy service! Ordered some thread that I just HAD TO HAVE right away and got it two days later. Who could ask for more?
Patricia Littlefield, Newcastle, CA
Your service is excellent, and the fabric is wrapped so nicely. I have even called, and I actually talked to a real person!
Barbara Hoffert, Aloha, Oregon
I really like how the person who handled my request signs their name on the enclosed invoice. I feel like a person who eQuilter cares about not just another number. Plus, I feel like part of the family. You are the first company I think of when I go shopping on the internet. Glad you are open 24-7. I'm one of your late night shoppers who has spent time admiring your beautiful fabrics when perhaps I should have been sleeping. Afterwards, my dreams are filled with all the colors, patterns, and batiks found on the pages of your website. Thanks.
Stephania Bommarito, California
I can't say enough about eQuilter. Their inventory is superior, and the ability to search by a particular color is a feature I have found nowhere else. They always maintain the personal touch - each receipt included with a shipment is personally signed by the person who packed with a "thank you," which sounds like a small touch but which still makes it feel special. The few times I have had to contact customer service (and always because of an error I have made, not because of an error made by eQuilter) the answer has been prompt, responsive and satisfactory. And finally, the ability to donate to a charity of my choice (without increasing my costs) says volumes about what the company truly values. This is definitely a company with which it is worthwhile to do business on so many levels.
Gail Popyk, Sterling Heights MI
I love to get on eQuilter's website in the middle of the night and spend a couple of hours in ordering whatever takes my fancy. The fabrics are true to life and I find the designer board especially handy in my selection. The specials are generous. I also enjoy the books and non patchwork fabrics. The deliveries often arrive before I expect them, and are beautifully wrapped with a little message from the staff. The eQuilter site has a great selection of beautiful fabric.
Jan Byers, Australia
I really enjoy eQuilter, not only for the fabrics, but the fun of looking at all that is available in the fabric world. In my area, we need to travel a bit to find any store w/the selection eQuilter has. Being able to go on-line, any time of the day or night, is a treat. Then, there are all the fabrics! The service is #1, always so much more than expected. I have ordered certain fabrics in small quantities (I am a crazy quilter) &, when asked, they have made sure the picture I need is completely included. Always completely happy & the prices are fair as well.
Regina Gabrielson, Kansas USA
I have enjoyed your website so much. I have never failed to find a fabric that I needed. You have the largest amount of fabrics that I have ever encountered. I love that your fabrics are available in all colorways. Your service is super. Thank you!
Barbara Ruth, United States
.....and lots more testimonials to come!