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Very prompt, courteous, and helpful service. My batting arrived just when they said it would. Thank you!
Debi Sayer-Rehor, Nevada, USA
I'm so excited about color right now, I could just look at the eQuilter website for hours! I'm pretty young for this, but I just had cataract surgery, and I hadn't realized how much of the visual beauty of the world I had been missing out on. As a quilter, I feel drawn to all the design excitement this inspires. Thanks eQuilter, for giving me an electronic visual playground to enjoy!
Karen Johnson, St Louis, MO
I have become addicted to eQuilter and recommend it to all my quilting friends. I can spend hours browsing, and my wish list is long! The half-price shipping cost is very helpful to overseas customers. Customer service is excellent and prompt - on a fabric enquiry regarding repeat size of the design, an eQuilter lady actually went to the warehouse and measured the fabrics for me.
Ingrid Baker, Tasmania / Australia
There's a lot I love about the ease of searching for fabric on eQuilter but the icing on the cake for this business is its brilliant customer service. I can't rave enough about how friendly and helpful they've been. They've clearly gone out of their way to check across different areas of the business to help out, in the most recent case, checking to see if I could jam just a little more into an envelope. I truly, truly appreciate this effort. Many thanks.
Sue Gordon, Perth, Australia
I've shopped for fabric at many stores, in person and online, and I wanted to take a minute to sing eQuilter praises. You're my favorite store to shop for fabric for two reasons: you sell fabulous, top-notch fabric, and secondly, because are the only online store I've found that includes photos of the fabrics I've ordered with my order. I can't tell you how very helpful this is when reordering, at a later time, when I might easily not be able to recall the correct name of the fabric, or designer's name. Can't thank you enough for your exceptional staff and the time-saving "extras" like the photo invoice.
Diana Kidd, Coronado, CA.
Thank You so Much!!! I acquired some fabric from you for a bag. Everyone who sees it asks me where I got it. It is beautiful and perfect for the pattern I used.
Holice Young, AZ-United States
I've been a quilter for 36 yrs., a quilting instructor for 16 yrs., and I know fabric! I used to travel approx. 30 miles both ways to shops......Now folks! This little ole lady pulls eQuilter.com, go to my selected fabric, order and "Walla", within a short time, my fabric has arrived. Not once have I returned anything, however, their policy is great, they will gladly accept your returns. From children's fabric to my lovely Japanese fabrics, as well as panels, I truly enjoy this site. Thank you eQuilter and I recommend you to my other quilting friends.
Janet Batot, United States
I have been a customer for a long time and love looking at my emails with all the fabric choices you offer. It's not the frequency with which I order from you, it's the projects you inspire when I see your selections. I love sewing for my grandchildren and have made quilts, pillowcases for special holidays, and have purchased many holiday panels. My last one was for Halloween and I made three, one for each of our daughters, which they hung on their front doors. They LOVE them! Your attention to detail is noted with each delivery and much appreciated.
Windsor Mccutcheon, Ephraim, WI
I really enjoy the fabric choices eQuilter has. I buy most of the fabric to make shirts for my husband. He likes to have unique prints and something that he can't find at the store. I also buy some for quilts, especially for children's and baby quilts. I like the short time it takes to get the fabric to me. I also like that that the fabric is wrapped in tissue paper. It might be a small thing, but it makes me feel special. I'm handicapped and in a wheelchair and shopping on line is very convenient for me. Thank you for the great choices and the prices aren't that expensive. I'll be shopping much more.
Debbie Hoover, Boise, Idaho
Received my order yesterday, and as usual, it was perfect, even down to the little sticker that was on the packing slip. I had ordered a number of cat and dog prints, and my sticker was a cute little dog. You have a great way of making every customer feel so special, and the fabric is always packed so beautifully that it looks wonderful right out of the box. I love doing business with you. God bless you all.
Sue Johnson, NW Minnesota
I've been a regular customer for 6 years and thank all the staff for their friendly help. They always answer any queries promptly. It's a lovely day when a parcel from eQuilter arrives at my doorstep.
Erica Mehrtens, Melbourne Australia
I have 14 grandchildren, from 3 months to 17 years. From birth I have made their pajamas and the highlight of the Christmas vacation is for them to select their pajama material from eQuilter. There are so many lovely materials to choose from that it is a delightful task for them. The material is of excellent quality and variety, the price attractive, and the service to overseas cannot be faulted. I recommend eQuilter to all my quilting friends.
Judith Aitken, Beenleigh, Australia
eQuilter is fantastic! I love their wide array of fabrics. I especially like novelty prints and eQ has a ton of them! I couldn't believe they actually had a Diary of a Wimpy Kid fabric!!! (I'm a former teacher) Delivery is fast, too. My fav is the little thumbnail of the fabric on the order. I cut that out and keep it on 4x6 cards so I can flip thru the cards to see what is in my stash. Soooo my "go to place for fabric" is eQ! If eQ doesn't have it....it prob isn't made!
Patricia Raines, Indiana
Would just like to praise the excellent customer service I received from this company. I wanted to add an item to my order and it was all done within an hour of my email. Well done to everyone involved.
Sheila Jones, England
Once again, cannot speak too highly of the excellent service, prices and fabric range. Every query, every email is answered promptly and politely. If they say they will follow up, they do. It's an amazing site and have used it for years. Made some great quilts. Thanks again for your excellent service.
Jillian McIver, Brisbane, Australia
Quality of fabric is of the utmost importance to me because when I make a quilt I try to do the very best I can in all aspects. eQuilter provides quality fabric and I know I can always count on that. It is the enormous selection available that can keep me glued to my computer for hours at a time. Yes hours; the variety and the colors are a quilter's dream. Then there are the patterns. I'm so fortunate to live in the same state that eQuilter calls home, another quality! If you can't find what you need at eQuilter then you don't need it.
Betty Grove, Aurora, Colorado
I recommend this site for any Canadian quilters. Very prompt service and I love the quality and price of the specialty fabrics. I appreciate that when you order an amount you get the full cut of fabric so there is little waste. I love the color match feature as it has been great help choosing blender's and backings for my quilt projects. The back in stock feature is great too! I will be ordering from your site again I am sure!!
Jan McKai, Burnaby, Canada
eQuilter always strives for (and achieves) excellent service and personal service. It starts with how they display fabrics. Not only are samples of the patterns displayed in such a way that you can tell what the pattern is, but it is possible to search for individual colors within the pattern in other fabrics. If you like a fabric, you can add to to a "wish list." Keep your wish list current by visiting it occasionally, and your entries to it never go away so you don't have to worry about searching for that "special" fabric again. Order something, and your order is confirmed with a personalized email. And the final touch? When your order arrives, in a more timely manner than you have any right to expect, there is a hand-written (hand-written!) and personally signed "thank you" from the person who packed it! In addition to the personal service, eQuilter extends its good will to the world at large, offering you the option of contributing an amount equal to a percentage of your purchase to one of a number of worthy charities, WITHOUT increasing your cost. In other words, it takes the hit on its own bottom line. Great selection, personal service and social consciousness? It doesn't get better than that, and for your Pinterest addicts, check out owner Luana's Pinterest board - it's awesome.
Gail Popyk, Sterling Heights, MI
To the eQuilter team, I love your fabric selection and your customer service - absolutely excellent. And I really love your website ... by far the best UI, search capability, and general organization. And I certainly appreciate your commitment to charitable contributions - always enjoy selecting the organization of my choice. Thanks for all you've done to achieve this - I will certainly continue to be a good customer.
Rosemarie Waiand, TX
I love eQuilter, ditto on the other comments, love the quality, that it comes wrapped in tissue paper, and the website. I can sit with a coffee and shop from home, and I think it's the best online fabric, the selection is amazing. Also, the free patters, I just made 'Postcards from Italy', I am thrilled with it, love it.
Gail Everson, Canada
I am extremely happy with the fabric, It is exactly as displayed online. With the prompt service of filling my orders, the selection of everything I could possibly wish to find and much more than I could imagine. And lastly, the accuracy of cutting the fabric. I have ordered from many web companies and find eQuilter the fairest, most accurate, and most prompt of all.
Barbara Van Burger, Horseheads,New York
I love eQuilter! It's the easiest to navigate and I'm really into the magazines as we don't get them all out here. They ship incredibly fast: 4-5 days all the way to Guam! And yes, there are quilters on Guam - several groups actually, including the Japanese ladies group. None of us are in the military - which is a common misconception. We will be having our 11th annual quilt show in March when we raffle off a quilt for charity. eQuilter keeps us supplied; Thanks.
Micki Lonsdale, Guam USA
Customer Service is OUTSTANDING, Fabric Quality and Selection are Excellent, Fast Shipping, Great Pricing, and an Actual Hand Written Thank you note!!! Wow, love this Company.
eQuilter has the most diverse range of fabrics. The orders are processed promptly & have been delivered here in Australia within 7 - 10 days. This is quicker than some of our suppliers. The quantity of free patterns is wonderful. I have spent many happy hours browsing fabrics & patterns & look forward to many more.
Christine Evans, Australia
I have ordered from you since 2004 when I first started quilting and have never been disappointed in fabric and your customer service. I really appreciate the patterns you have that can be downloaded and I have used many of them. Thank you so much.
Carolyn Robson, United States
.....and lots more testimonials to come!