free shipping on orders over $100,
50% off for international.
Largest selection OVER 1000 NEW PRODUCTS PER MONTH!
2% of sales go to charity:
$1,420,100 raised so far.
Call us: 303-527-0856
Toll Free USA 877-322-7423, Local 303-527-0856

eQuilter Returns

At eQuilter.com, we are dedicated to your satisfaction. All orders are inspected twice before shipping, and we will gladly refund or replace any incorrect or defective item and most non-defective items, provided that you return them in the same state in which you received them (must NOT be washed or cut, no cigarette or other odors, etc). Please inspect your order upon receipt, as returns MUST be received within 30 days of the shipping date of your order. Books, Magazines and Patterns are NOT returnable, due to copyright issues.

All Sales from our Clearance Categories and all Special Orders are FINAL; NO Returns are accepted.

Incorrect or Defective Items

We stand by the high quality of our products and service. If we have made a mistake in your order, or if you receive a defective item, we will gladly issue to you a full refund or replacement upon receipt and verification of the item.

Changed Your Mind?

If you receive something and decide you don't want it after all you may return it and we will credit you for the cost of the item (shipping not included).

If it is a cut-to-order piece, we charge a restocking fee of 15%. On pre-packaged items, there may be no re-stocking fee, provided that the package is not opened.

We go to great lengths to give an image and description that will accurately describe the product, so our customers will get exactly what they want! We also provide a computer monitor calibration procedure in order to achieve the most accurate on screen images.

If you have any questions, please feel free to contact us by email, phone, or fax.

Read eQuilter testimonials

"Just received my order for my granddaughter's quilt. I am more than pleased with it. Beautiful and great quality fabric. Want to thank eQuilter for their kind and efficient assistance..."

Ruby Bundy, London, Kentucky

January 29, 2014

"I want to tell you how helpful the person taking my order was when I called eQuilter. I wanted to cut a specific size block from a panel and she put me on hold and actually went to..."

Paula Martin, TX

July 7, 2016

"I have been ordering from eQuilter for just over 12 months and the range is great, the service,quick and reliable. Some fabrics and products never make it to Australia so it's wonderful..."

Marilyn Kelly, Australia

September 12, 2016

"Wonderful, fast service to the other side of the world. I am impressed with the huge range of fabric and love that some of my money goes to charity. Well done!"

Ruth Aim, New Zealand

July 4, 2012