free shipping on orders over $100,
50% off for international.
Largest selection OVER 1000 NEW PRODUCTS PER MONTH!
2% of sales go to charity:
$1,420,100 raised so far.
Call us: 303-527-0856
Toll Free USA 877-322-7423, Local 303-527-0856

eQuilter Help

At eQuilter, it is our sincere wish to provide you with the finest customer service and support. Your complete satisfaction is our top priority.

Frequently Asked Questions:

What is the fabric content of fabrics at eQuilter ?
What is the width of fabric at eQuilter ?
Which direction does the artwork run on the fabric ?
Where are eQuilter fabrics made?
When can I expect delivery of my order?

What is the fabric content of fabrics at eQuilter ?

eQuilter.com carries the finest quality merchandise. Most of our fabrics are 100% cotton unless otherwise indicated. We also carry some other fabric materials (like Rayon, Silks, and blends), and this is noted in the product descriptions.

What is the width of fabric at eQuilter ?

Japanese fabrics and Bali / Indonesian batiks start at 42 inches wide. Quilt Backing is from 60" to 120" wide, and all others are 42 to 44 inches wide, unless otherwise indicated.

Which direction does the artwork run on the fabric ?

In general, images are displayed with the selvedge edges toward the left and right sides, unless otherwise indicated. In cases where stripes run along (parallel to) the selvedge, the product description normally notes, "pattern runs the length of the fabric".

Where are eQuilter fabrics made ?

All fabrics are imported. Most Batiks and Hand Dyes are made in Bali or Indonesia, unless otherwise specified.

When can I expect delivery of my order?

When you place your order and proceed to checkout, you are given a choice of shipping options and costs, based upon your order total. If you do not choose a service, the most economical method will be selected. We package and ship your order as quickly as possible, normally within one to three business days. Electronic Check orders ship within three to five business days. You may Track your eQuilter Orders here.

Shipping Information

Shipping times vary depending upon shipping delivery method and your location.
Click here to see our shipping rates

UPS Ground shipping to Contiguous USA can be estimated using the following map:
UPS Ground Shipping Map

Priority Mail shipping to Contiguous USA takes about 1 to 3 business days and can be estimated using the following map: USPS Shipping Map

UPS Second Day Air and Next Day Air to Contiguous USA are premium services and are expected in two and one business days respectively. If you require Saturday Delivery, please call us at USA TOLL FREE: 1-877-FABRIC-3 (1-877-322-7423) to arrange for this extra service.

For Alaska, Hawaii, Puerto Rico, Virgin Islands, and US Territories, there are two options via the US Postal Service:

  • Priority Mail takes about 3 business days
  • Express Mail can be overnight to many locations.

For Canada, there are three shipping options:

  • INTL Priority Airmail takes about 7 - 14 business days
  • Priority Mail International takes about 6 - 10 business days
  • DHL Express takes about 1 - 2 business days

For All Other Countries, there are three shipping options:

  • INTL Priority Airmail takes about 7 - 14 business days
  • Priority Mail International takes about 6 - 10 business days.
  • DHL Express takes about 2 - 6 business days

Read eQuilter testimonials

"I think eQuilter is commendable for all that it does for charity work and especially in contributing personally to the relief to the wildfire victims in Colorado. Many organizations..."

Anne Johnson, Fort Worth, Texas

July 11, 2012

"I have had great service from eQuilter. Order is shipped promptly and I have received my orders quickly. Keep up the good work - from Nancy."

Nancy Parker, Australia

December 8, 2013

"Thanks for your brilliant service, I am thrilled with the fabrics you sent me."

Kirsty Boyd, Auckland/New Zealand

February 3, 2013

"I love this site; I have a passion for vibrant and large format prints, and eQuilter is such a smorgasbord of delicious designs. The customer service is so good too, it's like going..."

Maryanne Cathro, New Zealand

January 17, 2014