I just received an order with 5 separate cuts of fabric. I was so excited to open the package and find that all of the fabrics are better than the pictures online and the quality is outstanding. The fabrics were packaged securely and wrapped with a cute bow and a thank you for the order. It is things like this that keep a customer coming back. Shipping was extremely fast. Will definitely be placing more orders. Thank you for the great customer service!
Judith Eck, Phoenix, AZ
Love getting parcels from eQuilter, they never disappoint.
Martha Early, Camrose AB
One of my favorite past times is making cloth grocery bags to hand out to people to discourage the use of plastic bags. For this project, I require a full yard cut of fabric, and I enjoy seeking out colorful designs to suit different individuals. I recently placed an order through your online site for 16 different cuts of fabric. No problem with ordering or delivery. The name on the included order form was Andrea – thanks for the little sticker! I want to tell you how much I appreciate that all these cuts were just perfect! This has not always been my experience with some other online fabric sites, so I just want to tell you how much I truly appreciate the effort your staff puts into cutting the fabrics. You provide stunning fabrics, and I spend hours browsing all the categories to pick out unique designs. Thank you so much for doing what you do and doing it so well. You can count on me for further purchases for many, many years to come.
Terre Morgan, Sterling, VA
Thank you so much for the beautiful fabrics and the superb service I have always received. I have ordered more than several times and the great and courteous help from your staff on the orders I have place both online and by telephone are the best. The quality of your fabrics should be enough to sell anyone on your passion for supplying what customers are looking for. Thank you again for being my supplier.
Rosa Meneely, Shawnee, OK USA
I always depend on eQuilter to have exactly the fabric I need for my projects. Fabrics that are top quality, and at great prices, what else could one ask for. I am a very happy customer from Australia
Marjorie Mitchell, South Australia
I ordered the fabrics [they are just gorgeous] late afternoon April 6th and had them in my hands on April 8th via FedEx ... it was like overnight shipping. This is my 3rd or 4th order and all have been delivered rapidly. I like the way you wrap the yardage like a gift ... a present to myself LOL. You have the best fabric selection on the web and unlike many sites I can order less than one yard, especially of the wide quilt backing.
Kona , Long Island, New York
Absolutely wonderful service. Parcel arrived well before any local deliveries. Fabric is just gorgeous and excellent quality. Am ordering again.
Lynne Powell, Qld, Australia
Wow! Beautiful fabrics and super fast delivery with Fed Ex. I love all my fabrics and the choices are very impressive. I want them all LOL. I will definitely be purchasing again & this will be my go to site from now on. I have sold quite a few items already with these colorful fabrics. The sea glass fabric is beautiful! Thank you! I am happy I found your site!
Cynthia Boegh, Port Stanley, ON Canada
As a customer for more years than I care to think about I have nothing but praise for this company and staff. Great fabric selection, great prices and sales, great customer service - the list is endless! I am a customer for life. Stay safe in this crazy time and thanks for keeping me sane!
Davida Hyland, Brooklyn,NY
More then impressed with the service I received from eQuilter. I placed my order on March 10 @ 7pm, got email when it shipped March 11 and it was on my door step when I got home at 5 on March 12. All the way from Boulder CO. How is that even possible. Quickest service I have ever received from any company anywhere. The fabric I ordered was beautiful, and packaged nicely. I will be using the store for all my future online fabric purchases. Absolutely outstanding.
Holly Chapman, Ontario Canada
I just love eQuilter. I have been a customer for many years. The selection of fabrics and quality surpasses everyone. The care taken to fulfill my orders has been great.
Guin Reese, Dover, DE
I received my first order from eQuilter yesterday- several days ahead of the estimated delivery date and I couldn’t be happier with the fabrics I ordered. I ordered 4 different linen fabrics for a quilt I designed for my nephew and they’re perfect for a contemporary masculine quilt. I can’t wait to start sewing with them. I will definitely be ordering more fabric for my next project from eQuilter.
Kim Conover, Germania, New Jersey
Wow! So surprised when FedEx left my small purchase of a Serengeti Charm pack by Kaufman Batiks. It was wrapped like a special gift and tied with a fabric bow! I needed only small amounts of rich brown textured batiks for tree trunks on a house row quilt for a great-granddaughter. Thank you for your wonderful selection of fabrics and your extraordinary customer relations! I WILL be back!
Joan DeVillier, Apple Valley, CA
To say I am happy that I found eQuilter very early on and have been a happy customer for many, many years is an understatement. eQuilter's attention to detail is outstanding customer service. Thank you eQuilter.
Caroline Laskowski, Ft Worth, TX USA
I love eQuilter. The fabric is top notch and the service I get is fantastic. I can always find what I need and receive it in a matter of days. Thank you for making my life easier.
Sonja Bordeleau, Edmonton Ab. Canada
This was my first time to order from eQuilter. I love the selection and search tools on the site. Delivery was prompt and the order was accurate. I was carefully wrapped and tied with a beautiful fabric bow with a hand written thank you. I love that! I will be definitely be shopping with eQuilter again. It's my new go-to online fabric store.
Cindy Capella, Dallas, TX
I want to brag on eQuilters great customer service. I had placed an order in the evening & after hitting "place order" realized I'd goofed up the amount of fabric I needed. I called the next morning & it was absolutely no problem to get it fixed. Thank you for your help & also the wonderful fabric that you carry. I've never been disappointed & when I first ordered I was a little nervous about ordering online only because I hadn't tried it before. But it was back when everything was closed & I wanted to start a quilt. It was beautiful fabric & I'm happy I found you all! Thank you again.
Phyllis Davis, Lakewood, Colorado
A feature I LOVE is the "find this color" in other fabrics. I have used it and the color match is perfect when I get my order. It's hard to know from just a computer monitor if the colors will match or coordinate and this really helps to take out the guess work! Thanks! I appreciate and use this feature!
Mavis , GA
I LOVE all the beautiful fabrics I have purchased from you. The fast shipping is an added bonus. Thank you and Merry Christmas!
Shirley Brown, Alabama
I love love love eQuilter! Endless high quality fabrics, fantastic customer service - what more is there? Thank you!
Keri Mac, Seattle, WA
Les tissus du Studio Rubin sont magnifiques, je vais pouvoir réaliser une très belle mosaïque quilt. Ma collection de tissus pourra continuer à s'enrichir. Merci pour la rapidité de la livraison par Fedex. Je souhaite une bonne journée à toute votre équipe.
Astrid Bureau, France
love the way you package my fabric, it's like I am getting a gift! I also love your pictures of those fabrics as I don't have to guess what they look like. The pictures are true, not so at some of the other fabric companies.
Ruth Nea, Indiana
Today was a great day! Our package arrived from eQuilter! My son's birthday is coming up. He's lactose intolerant, so the assortment of amazing chocolates we ordered from him were exactly what he wanted. Goat milk chocolate is the only kind of milk chocolate he can eat, and we didn't even know it existed before seeing it on your website. . I also ordered more Frida's Garden fabric, inspired by an exhibit of her work, including her lipstick collection, at the Brooklyn Museum last year, when we could still go to museums. Brightened my day, and my family's, considerably! Wish I could get to Colorado, but your website, the best I've ever seen, is a very good substitute.
Beth Birnbaum, Flushing (NY)
Thank you, the order just arrived so very happy, the fabric is excellent can not wait to put my next order in. Have a wonderful Christmas.
Carole Powley, South Australia
WOW! I was really impressed! I placed an order Thursday and received it today, on Saturday! I couldn't believe it. I also love the way the material always comes wrapped in tissue paper with a material ribbon tied around it, such a nice touch. There is also a little thank you note in the package. Makes me love ordering from you.
Kathleen Holtz, Omaha, NE
I am always impressed with the speed and special packaging from eQuilter, but today I was blown away. I placed an order and then remembered I needed backing for the quilt I ordered fabric for. I went back on and placed an order for the backing. I got a call from eQuilter wanting to save me some money by combining the two orders. What company does that???? You can bet I will be telling everyone I know that buys fabric about my surprise phone call.
Rhonda Scripp, Rio Rancho New Mexico
Shopped with you for a long time and keep shopping since I have never been disappointed with my orders or the quality of the fabric that I have received. Will continue to shop with you!
Renuka Dickason, El Paso, TX
Thank you for the fast delivery of my fabric to the Netherlands. Fabric is very beautiful. It will be a great quilt.
Gery Hottentot, The Netherlands
Great service beautiful fabrics I am working on another order now. eQuilter is an awesome company to deal with and the fabric colors are spot on.
June Dicks, Auckland New Zealand
Hello, just wanted to say thank you for getting back to me. I called asking about a collection of fabric and you called me back with all the info. I want to say Thank You for going above and beyond for a customer.
Anny Schomburg, Sacramento, California
This company's Customer Service Department is phenomenal. Not only do you get a rapid response, but you also get a live knowledgeable associate to assist you. The quality of their fabric is wonderful.
Claire Hupf, Hastings. NE
I recently placed an order of fabrics from the Asian collection. When I received my fabric, I was blown away by the vibrance of the colors. All of the fabrics look beautiful online, however, photos just don't do them justice! They are stunning. I look forward to purchasing more fabric in the future.
Stacie Matthew, Farmington, MO
My favorite thing is that I can search by colors, including specific colors. Not just blue, but denim blue. I searched for batik fabric with the colors Denim, Gold, Pumpkin and Wine and found Atmospheric Dot Batik. The colors sound strange together but I have a denim sofa and flowered chairs so I want window swag valances that will bring together the colors in the furniture. This fabric is perfect!
Ann Sather, Minnesota
All of your testimonials could be one of mine....If I have a problem ....eQuilter is the one I call....they always help me!!
Carol Carroll, University Place, WA
Love everything I have purchased from eQuilter. So many beautiful print fabrics, books, shears, etc. Thank you so much.
Irene Hardel, Rancho Cucamonga, CA
This site NEVER disappoints! I can always find exactly what I'm looking for, and then some. Great website, super service and terrific fabrics. Thank you!
Elaine Martel, Mount Holly VT
I have been ordering fabric from eQuilter for a couple of years now and have never sent in a review. I live in Canada, and even from that distance I feel the amazing customer care from the hand-written "Thank you" notes on the receipts in every shipment I have received. eQuilter is an exceptional company to deal with! Wonderful customer service and beautiful fabric! My orders arrive within a few days of placing them. So amazing!! They are my first choice when I am looking for fabric even before I venture out to local stores. :-) I also love that they support charities! Keep up the good work!
Eileen Hannah, Saskatchewan
i love every thing about your material, your panels are the best; what I've made for people, they have love it. Some of the people have asked me to make other things as well. And I used to live in Colorado - Aurora. Thank you so much.
Bill Causer, Largo, FL
eQuilter has been my go to for several years now! I love that I can actually match fabrics from different lines right on site. The prices are great! Somebody at our local shop is always asking where do you shop .. where do you go when you can't find 'just that right fabric!' To me - it saves tons of time or I can browse at my leisure. I'm not so sure that my husbands likes me on there - but oh well!
Elena Tomich, Florid
Awesome customer service. I received my fabric within 3 days of ordering. Will highly recommend this site to my quilting friends. Love eQuilter. Superb!
Janet Rytwinski, Canada
You guys are so wonderful! I always know you will have what I need! I made a mistake on my order, and customer services was great! My Order was expected to go out Tuesday, but I got it Tuesday! So quick! I can start sewing right away! I can’t tell you how amazing you guys are! Just take all my money! Lol!
Jane Sheffler, Phoenix, Arizona
I love your fabrics. They are beautiful and your service is wonderful. Thank you for all you do to make our quilts exquisite! Judi Karchder
Judi Karcher, California
I absolutely love the beautiful fabrics that I purchased recently, and because I changed my mind about what I was making, today I ordered more of the same. I love that we have the choice to purchase by the half yard if we need to.
Pamela Johnson, CA
I love eQuilter. You are best, I love all your emails and beautiful fabric, thanks!
Carole Powley, Australia
Very nice young lady helped over the phone to get my order straight was so patient with me! Fabric has arrived. AWESOME.
Mabel Maynard, Oregon
Not only do they have excellent high quality fabrics, but eQuilter has customer service that goes above and beyond. When I called to ask a question about a border fabric, the staff actually went to the warehouse to answer my question. When I placed an order to Mexico that was held up at customs, they worked with the delivery service so that I was able to get my order. eQuilter is the best!
Kimberley Dolan, CA
Wonderful fabric and excellent customer service. Can not possibly tell you how great they are. Best company you will ever interact with. They never disappoint!
Bonnie Hannah, North Carolina
I am really impressed by the fabric selection. My only regret is that I wish I found them sooner! The pricing is very reasonable and they ship so quickly, I really appreciate that. I have already placed my second order in 2 weeks! Thank you!
Ashlee S, North Carolina
I always love my fabrics I ordered from eQuilter! I love the special note that always comes with the order! Thank you so much for the fantastic customer service!
Cheryl Maguin, Fernley, NV
I ordered a Warehouse Scrap Pack - Pop Culture and the pack couldn't have been better had I selected the fabrics myself! Each fabric in the pack fits into quilts or other projects already planned. It was my favorite part of my order.
Jenny Nestler, Arizona
You guys are the best. I get my fabric right on time. It's packaged so nicely - it shows you care about the customer. The quality of the fabric is great. The layout of the web page is easy to look at. This is why I will continue shopping here. I LOVE YOU GUYS. I belong to a FB group that makes bags and I am going to let them know you have great fabric and great service!
Kathleen Horton, California
Exceptional customer service and beautiful fabrics. Most prompt delivery I have ever received. Thank you so, so much. I can make many more facemasks. I definitely will be ordering more fabrics in the future from you.
Carol Schall, Manteo NC
Just entered an order and wanted to pick it up rather than have it shipped. I dealt with a great staff who took care of all my needs and were very courteous.
Joyce Crispin, Longmont, CO
I bought 2 of the Famous Warehouse Scrap Packs. What a bargain. They came so quickly and I loved all the prints. It was a real steal! I'll definitely be purchasing more in the future!
Jennifer Krohn, Ballston Spa, NY
I would like to thank the staff at eQuilter as they were as knowledgeable as they were helpful. My wife is pleased with the product and is currently working her project. I will be recommending them to all our friends.
William Rogers, SaltLake
I love eQuilter! I have been a customer for many years and have never been disappointed in the quality of your products or your service.
Linda Shafer, Pryor, Oklahoma
When someone asks me where to buy fabric, online, I always tell them eQuilter. We lack quilt shops here in the northern part of the state! The quality of the fabric is excellent. I love the design board, where I can put my fabrics side-by-side and match them!! Thank you for such good service.
Carol Nye, Tupper Lake, NY
What a great shop with wonderful people and quick, efficient service. I especially love that a portion of every purchase goes toward a charitable cause. It’s always added incentive to buy from a business that genuinely cares.
Ingrid , California
I ordered Stitch material for my Mom to make a mask. It came very fast and is great material. Pricing is also great! Thank you for being a continually awesome outlet for fun fabric!
Kristi Callesen, Oakland
I dont do testimonials, but I just had to write one this time. First time order with you and first time I've ever ordered a scrap pack. I got the floral and it is beautiful. Got 7 nice size fabrics and they are very good quality fabrics. I am so happy with this. I will be ordering more.
Vicky Faust, Kentucky
I am a long time customer and this is the BEST place to order fabric online! I love Paul and Luana's fabric selection, customer service and their mission to serve others. During COVID, everyone got behind, but they were still doing their best. They are amazing! This week, I ordered fabric on Monday and didn't really think I would see it for a couple of weeks, but it was here within two days! Just like "old" times! LOL ... Thank you for the BEST service!
Kathi F, Tennessee
Received the fabric I ordered and loved it more in person. The care that's taken in wrapping makes one feel special. Will definitely be ordering from you again. Thank You!
Debbie Moore, New Zealand
Je viens de recevoir mes tissus.... Ils sont ma-gni-fi-ques.... Je recommanderais c'est sûr...
I am so happy to have found eQuilter. Not only do they have a superb Fabric selection, but their staff is incredibly helpful. When I had a quilt sizing and pattern issue, they helped me with the adjustments. Their instructions were spot on and I was able to complete a king sized quilt from a twin pattern. When I have ordered fabric it always arrives quickly. I have recommended them to other quilters, and I will use them in the future.
Juliana B, Washington State
All I can say is 'Wow' The service and fabric is absolutely wonderful. I could not believe how quickly my order was filled and at my door. Thank you for excellent service.
Sharon Carmichael, Florida
I received my order yesterday and didn’t open it until this morning. The fabrics are gorgeous - I can’t wait to sew it up into a quilt.
Leann Stites, Thornton, CO
Always beautiful fabric, quick shipping and I so enjoy your website. There are so many fabrics I always want to buy - it can be very addicting. I always buy my father's shirt fabric with eQuilter and he always loves the fabric I use.
Erika H, Maine
Exceptional service, I ordered fabric and received it by Fed X in three days. Expertly packed and am very, very happy with the material. Thank You very much for your A+++ service that you provide.
John K, Asheville, NC
eQuilter have an exceptional service. Their emails responses are so fast and the details they prepare to go is amazing. eQuilter have wonderful, pretty and quality fabrics, I love it! Thank you again and God bless!
Nydia Arroyo, Puerto Rico
My package was sent by FedEx Intl Priority. It was sent on a Friday and arrived the following Monday. Can’t improve on that!
Susan Gowen, Calgary AB Canada
You guys are TOTALLY AWESOME! I miscalculated the fabric needed for the Father's Day quilt I am making and figured it out late last night (Saturday, a week out). I put an order in for a rush FedEx delivery, expecting to receive it by Monday or Tuesday, but it just got here -- it's 10:00 a.m. Sunday morning! I will be able to finish my quilt and get it to my dad on time thanks to you. Thank you!!!
Carol Giannini, Oceanside, CA
You guys are amazing. My fabric for the Fireside Kittens quilt arrived today much to my surprise. I only ordered it at the beginning of the week. When ever a FB group asks for places to order fabric I always recommend your business. You reinforced why I feel that way again today.
Kerry Barnes, United States
Every eQuilter delivery day is like a birthday or Christmas. All of the fabrics are beautiful and are depicted accurately on the website. I’ve ordered some sewing tools and even a pattern and love them as well. Thank you for such great and personalized customer service. It’s because of eQuilter.com that I’ve resurrected my sewing skills, although a bit rusty. I recently finished a 100-mask donation to a local Humane Society and also an additional 150 masks for an assisted living facility, family and friends. eQuilter. com had all of the solid fabrics that were needed to complete the masks as well as many lovely printed fabrics. I look forward to many future projects.
Frances L., California
This has been a very different several months in 2020 and I am so glad to have found eQuilter! I was having difficulty at other online quilt shops getting my orders. Some took 2 1/2 months (ordered in February and received in April) and another has never been completed. But fortunately I did find you and you have met all my needs and the patterns & fabrics are GORGEOUS! The contacts have always been quick and very pleasant. Thank you.
Gloria Sinclair, San Clemente, CA
The staff at eQuilter are FABULOUS. I've never had to wait long for an order to be shipped. Once the Post Office delivered my order to the wrong house and eQuilter Customer Service worked quickly & diligently to get it to me. The fabric is always top notch. I never worry that it will be low quality or a short cut. I love the way they package the order with a strip of fabric. It's like getting an unexpected present. Thank you eQuilter for all that you do.
Gloria White, Dayton Ohio
As a customer for many, many years I have to admit that ordering and working with equilter has been my greatest addiction ! No matter where my quilting mind and ideas go you are ALWAYS there to fulfill my needs. Service is the best and I love the cat stickers on my packing from! Keep up the great work ! Many thanks and appreciation !
Davida J Hyland, United States
I spoke with Wendy this morning about a fabric that I had previously ordered and needed more of (Don’t you hate when that happens!), my heart sunk when I saw that the product was listed ‘out of stock’ but thought I’d call just to check. Wendy took my name and number and checked on the status of the fabric and a rep called me back this afternoon with good news! Now I can finish my project with the finishing touch that I had hoped to have. Thank you for your prompt attention, that’s what I call excellent customer service!
Carisa Iezza, California
Consistently excellent products & service, from compassionate, hard-working people. Helpful website tech tools, good descriptions.
Elizabeth Keller, Wisconsin
I know I can count on eQuilter to have just what I'm looking for! Thank You!
Tena Fairfield, Oregon
The customer service was extraordinary! My fabric was careful wrapped in tissue and tied with a fabric scrap ribbon. My invoice had a hand written thank-you note and a cute sticker that carried the theme of my fabric print! It was like opening a birthday gift!!! The fabric was also excellent - just what I wanted.
Wendy Gursky, United States
I've never bought fabric online, but my local quilt shop closed when the owners retired. I am so impressed! When a fabric color was too dark, the customer service rep helped me find another ... who does this? These folks! Love it love it!
Anne Thompson, Oregon
Was real pleased when I received the Scrabble letter fabric I'd ordered. It is good quality and I can't wait to use it!! Shipping was very prompt. Packed with care!!
Lisa Knight, Texas
eQuilter has been my life line for years but even more so these past few months, the selection is fantastic, the product perfect, the service exceptional.
Gail Preston, Michigan
The lovely customer service manager not only pulled my order from shipping but combined 2 orders to save shipping and changed the address to my home. BEST CUSTOMER SERVICE!
Sara LaHood, Florida
Received my fabric order today! I am extremely pleased with the nice quality. The weight is perfect, the fabrics are very soft, not scratchy, and will make excellent masks. I got two colors of Coyote Canyon - Desert Sun Lizards and the size of the print is just right for masks. I got one called 'Inkwell' for my more conservative guy friends and it will make up nice also. A few fabric panels for another project, and I'm all set.
Kathryn , Houston TX
As always, the fabric is fantastic and the packaging just perfect. Plan to make masks for additional protection during covid19. Wear your masks!
Barbara Jansen, Brooklyn, NY
Wide selection of great quality fabrics. The owners are very responsive to questions and requests. A great addition to the quilting community.
Elizabeth Siegel, Virginia
Thank you for the great people you have working at eQuilter. They always answer my questions and have happy upbeat personalities and are never in a hurry!!! My order came in two days and was exactly what I ordered. Thank you!!!
Prudy Knight, Florida
Equilter is wonderful to deal with. They keep you up to date with delivery details. Plus the fabric arrives wrapped in beautiful tissue paper and tied with a unique piece of fabric. Five star service.
Sally Hults, United States
I'm just going to have all further paychecks automatically deposited with eQuilter!!!
Maryjo Stokke, Washington
Very helpful staff.
Laura , Boulder
Wow, what a stunning selection of fabrics! I was looking all over for super unique woven fabrics in light weight cottons, and this place had them. Thank you for the fast delivery!
Alexa Wright, United States
Thank you! First time on the site. Found a printed panel with wolves that exactly matches a picture I have in my living room, so you know what that means.....make a quilt to match! Easy to maneuver the site & order. Thought the hand signed letter was a nice personal touch & it was sweetly & carefully packaged in tissue paper & tied with a scrap ribbon of fabric - nice touch! With the pandemic, I have a lot of time on my hands & I have a lot of scrap fabric, so why not quilt? I'm really excited to see how this is all going to come together. Thank you again. Be safe & God bless.
Michelle Owens, Akron, Ohio
Fantastic service and even in a period of lockdown they managed to get my order with me within 3 days to Ireland! And there fabrics are beautiful full of vibrant colors.
Marijke Voogd, Dublin ireland
I am thrilled! such beautiful fabrics, lovingly packaged, with kind regards and fast shipping.
Elana , Schweiz
When I said I needed the fabric for masks, you said you would ship it right away. You did--great customer service! And the fabrics are gorgeous. Add to that a donation to Doctors Without Borders. What can I say? An excellent company with an ethical core. Thank you! I have already placed a second order.
Patricia Ferguson, United States
This is just my second order from you and I am so happy about how quickly it arrived. You have a great selection. Thank you. I'll be ordering again.
Diane Smith, Clifton Park, NY
Fantastic service during these uncertain times. The delivery was fast into Ireland. To staff and other customers stay safe!
Marijke , Dublin Ireland
I have never had so much help as I received from eQuilter. I was looking for an old pattern. They looked and found it. They printed it out and mailed it to me. This was a very special quilt That means so much to me and had it just right. I'm so happy!
Anna DeDiego, Tampa Fl
I always find some fabric I MUST order! Love it all. I joined a Panel Quilt group on Facebook and tell everyone my panels came from eQuilter. Also tell my quilting groups about eQuilter.
Carol Warkentin, Salmon Arm, BC Canada
The fabric and service always the best, photos reflect the fabrics' beauty accurately; for a fabric addict like me, simply the best!
Ejayne Fair, Dove Creek. BC
I love buying fabric from eQuilter. I ALWAYS find something I HAVE to have! And I feel good about donating to a charity. Fast, friendly service too. Can't wait for my latest purchase to arrive! Thank you.
Cheryl Gray, Chilliwack, British Columbia,
Love this fabric store. Quality and they always get your order right.
Bonnie Manson, United States
I had to change where my package of beautiful fabrics was to be sent at the last minute. I called and they grabbed it out of the ready-to-go FedEx bin and called me back to say it was all taken care of. Amazing customer service!!! And the fabrics are always incredible eye candy and high quality. One happy customer!!
Adele Steele, United States
Fantasy world for sewers. Gorgeous fabric, great prices and service. I use the order that is enclosed with each order; it has pictures, amounts, product ID and cost. I punch holes in it and save it in a notebook where I can quickly see what fabric I have, the amount and the product number, if I need to reorder. I always appreciate the personal thank you. Your company is doing an amazing job. Thank you, Jean
Jean Schaff, United States
Its not usual for me to put pen to paper but on this occasion I just had to. I'm absolutely thrilled with the Snow Tiger Panel. The colours are bright and the fabric a dream. You go the extra mile with the personal note on the packing slip, and the little extras with the wrapping was a real surprise. Thank you, I'll definitely use eQuilter in the future. Top class company.
Brenda Morgan, New Zealand
Excellent service with a personal touch; not only do you care about your customers, you also care about others in your charity donations. You care and that means a lot!
Mary , Canada
I have been ordering from eQuilter for years and they never disappoint. The fabrics are beautiful and great quality! The customer service is wonderful. Thank you for my fabulous "stash"!
Taryn , Orange, CA
Got my material today. Beautiful rich glowing colors. I can't wait to get my quilt started. Thank-you.
Valerie Plejdrup, Arvada
Excellent all round customer service - communication, shipping and lovely staff!
Patsy O'Shea, Australia
My fabrics arrived and they are even more beautiful than the computer images! I also love the special touches with the wrapping. Thank you for providing a reliable and delightful resource for my quilting.
Dawn LaFavor, USA
Over the last 10 years I have brought various fabrics from your company. I wish to thank you for your service and for the ease of website. Living in New Zealand I am always surprised at how quickly my parcels turn up. On average around 10 days (except over the Festive season, which is my Summer months, when it takes a little longer). To get the smiley face and a person's name makes it all that little more friendly. Would like to wish you all a very happy New Year and look forward to purchasing more in the near future.Thank you.
Marie Bowden, New Zealand
I would like to take a moment and thank you so much for your fantastic work you do year after year. I love your fabrics, you always have a fantastic range. I would also like to thank you so much for your wonderful gift which I have received, it is going to come in very handy as I need a mouse pad so I can browse through the eQuilter site. Thank you again and keep up the fantastic work.
Debby Brown, Australia
This is a first class company with the best people! I needed two fabrics to complete my Klimt panel quilt and they were out of stock. I did a chat with Deandra and she said she could email me when they came back in - and in a few weeks I received the email! I was checking myself periodically, not really trusting I would be contacted. Thank you for your unique collection of fabrics and top notch staff.
Wendi Kendrick, Texas
I love your fabric and you make it so easy to select and buy from you.
Mollie Dorsman, Australia
I had a great Chat experience recently. I was trying to order a fabric that showed 'only 2 yds remaining' - I needed 3 yds. In Chat, Customer Service helped me quickly and professionally by checking back-stock, and found 2 pieces that totaled 3 yds. That worked for me, thank you! Also, I LOVE the super fast shipping!
Deb Everett, SF Bay Area
Sitting in the UK, I placed my order online on the morning 27th November. I had my order sitting in my sewing room the afternoon of the 29th what amazing service. This is why I love eQuilter - well this and the wonderful amount of fabric to choose from.
Janet Keeley, UK
I live in Colorado and visited the eQuilter location in person. The receptionists were super friendly and assisted me in placing an order for 6-1/2 yards of hard to find Kona cotton extra wide backing fabric for a king size quilt. My order was ready in about 10 minutes and was beautifully packaged. Thank you for your excellent service and wonderful fabric selection. It's great to know I can pick up my orders in person.
Linda Jarriel, Louisville, Colorado
Looking for that just right fabric to finish an art quilt.. and hoped I found it at eQuilter.. and called and spoke to Wendy. I explained what I was looking for, very specifically, and she checked in the warehouse, for color and coordination with my project, and it is perfect! I always find what I am looking for at eQuilter, and their customer service cannot be beat. And thanks again Wendy! Was so nice to talk with you!
Kathy Passie, Garden Valley, Idaho
I make quilts with themes, e.g. horse, dogs, bugs, frogs etc and after exhausting all the Australian sites in my quest to find what I require, eQuilter always provides me with what I need. Its so much fun to see my packet of fabric arrive from the USA. My quilting friends always say: "Oh! where did you get that?"
Lisa Ride, Albury Australia
.....and lots more testimonials to come!