free shipping on orders over $100,
50% off for international.
Largest selection OVER 1000 NEW PRODUCTS PER MONTH!
2% of sales go to charity:
$1,877,000 raised so far.
Call us: 303-527-0856
Toll Free USA 877-322-7423, Local 303-527-0856

eQuilter Returns

At eQuilter.com, we are dedicated to your satisfaction. All orders are inspected twice before shipping, and we will gladly refund or replace any incorrect or defective item and most non-defective items, provided that you return them in the same state in which you received them (must NOT be washed or cut, no cigarette or other odors, etc). Please inspect your order upon receipt, as returns MUST be received within 30 days of the shipping date of your order. Books, Magazines and Patterns are NOT returnable, due to copyright issues.

All Sales from our Clearance Categories and all Special Orders are FINAL; NO Returns are accepted.

Incorrect or Defective Items

We stand by the high quality of our products and service. If we have made a mistake in your order, or if you receive a defective item, we will gladly issue to you a full refund or replacement upon receipt and verification of the item.

Changed Your Mind?

If you receive something and decide you don't want it after all you may return it and we will credit you for the cost of the item (shipping not included).

If it is a cut-to-order piece, we charge a restocking fee of 15%. On pre-packaged items, there may be no re-stocking fee, provided that the package is not opened.

We go to great lengths to give an image and description that will accurately describe the product, so our customers will get exactly what they want! We also provide a computer monitor calibration procedure in order to achieve the most accurate on screen images.

If you have any questions, please feel free to contact us by email, phone, or fax.

Read eQuilter testimonials

"Hi, eQuilter! I recently purchased fabrics for a quilt project. I used the design board and color matching button to put together my fabrics. It was based on one print from which I..."

Kathy Pelkki, University Center, Michigan

March 6, 2019

"Oh my, what a find. Your fabrics are stunning. One could spend days shopping on your web site. The most difficult part is deciding what to purchase - it is all lovely. Finally placed..."

Shirley Lattis, Flower Mound, TX

May 26, 2016

"eQuilter is my favourite site for buying fabric. I love that the inventory is online in real time, so you know with certainty that when you put something in your shopping cart, you..."

Susan Blood, Mollymook, NSW, Australia

January 12, 2018

"I love eQuilter, ditto on the other comments, love the quality, that it comes wrapped in tissue paper, and the website. I can sit with a coffee and shop from home, and I think it's..."

Gail Everson, Canada

December 12, 2014