free shipping on orders over $100,
50% off for international.
Largest selection OVER 1000 NEW PRODUCTS PER MONTH!
2% of sales go to charity:
$1,632,800 raised so far.
Call us: 303-527-0856
Toll Free USA 877-322-7423, Local 303-527-0856

eQuilter Returns

At eQuilter.com, we are dedicated to your satisfaction. All orders are inspected twice before shipping, and we will gladly refund or replace any incorrect or defective item and most non-defective items, provided that you return them in the same state in which you received them (must NOT be washed or cut, no cigarette or other odors, etc). Please inspect your order upon receipt, as returns MUST be received within 30 days of the shipping date of your order. Books, Magazines and Patterns are NOT returnable, due to copyright issues.

All Sales from our Clearance Categories and all Special Orders are FINAL; NO Returns are accepted.

Incorrect or Defective Items

We stand by the high quality of our products and service. If we have made a mistake in your order, or if you receive a defective item, we will gladly issue to you a full refund or replacement upon receipt and verification of the item.

Changed Your Mind?

If you receive something and decide you don't want it after all you may return it and we will credit you for the cost of the item (shipping not included).

If it is a cut-to-order piece, we charge a restocking fee of 15%. On pre-packaged items, there may be no re-stocking fee, provided that the package is not opened.

We go to great lengths to give an image and description that will accurately describe the product, so our customers will get exactly what they want! We also provide a computer monitor calibration procedure in order to achieve the most accurate on screen images.

If you have any questions, please feel free to contact us by email, phone, or fax.

Read eQuilter testimonials

"I look forward to your cheery emails... you have very good prices and fabulous selection. I can search for elephants (for my new grand niece!) and find every fabric with an elephant..."

Sharon Schipper, Northglenn, CO

November 3, 2017

"Love eQuilter. Just received my last order and I will say in record time. Love all your beautiful fabrics! Thanks for offering such a wonderful selection and great service."

Brenda Virtue, Airdrie Ab Canada

December 11, 2015

"I am making a wedding dress for a friend, and the only color choices at our local fine fabric store were white or champagne polyester satin, and the bride wanted something in between..."

Diane Jakubowski, Southern California

January 23, 2013

"eQuilter has become my first port of call when searching for fabulous Asian fabrics, so please keep them coming and doing what you do. I also enjoy the creative nudges and gentle philosophy...."

Kimberley Reeman, Cobham, England

January 26, 2012