free shipping on orders over $100,
50% off for international.
Largest selection OVER 1000 NEW PRODUCTS PER MONTH!
2% of sales go to charity:
$1,478,000 raised so far.
Call us: 303-527-0856
Toll Free USA 877-322-7423, Local 303-527-0856

eQuilter Returns

At eQuilter.com, we are dedicated to your satisfaction. All orders are inspected twice before shipping, and we will gladly refund or replace any incorrect or defective item and most non-defective items, provided that you return them in the same state in which you received them (must NOT be washed or cut, no cigarette or other odors, etc). Please inspect your order upon receipt, as returns MUST be received within 30 days of the shipping date of your order. Books, Magazines and Patterns are NOT returnable, due to copyright issues.

All Sales from our Clearance Categories and all Special Orders are FINAL; NO Returns are accepted.

Incorrect or Defective Items

We stand by the high quality of our products and service. If we have made a mistake in your order, or if you receive a defective item, we will gladly issue to you a full refund or replacement upon receipt and verification of the item.

Changed Your Mind?

If you receive something and decide you don't want it after all you may return it and we will credit you for the cost of the item (shipping not included).

If it is a cut-to-order piece, we charge a restocking fee of 15%. On pre-packaged items, there may be no re-stocking fee, provided that the package is not opened.

We go to great lengths to give an image and description that will accurately describe the product, so our customers will get exactly what they want! We also provide a computer monitor calibration procedure in order to achieve the most accurate on screen images.

If you have any questions, please feel free to contact us by email, phone, or fax.

Read eQuilter testimonials

"I love eQuilter.com and have been a customer for ages. I just completed two southwest theme scenic quilts using mainly fabrics I ordered over several months' time. Next project is..."

Gaye Walton, Alamogordo, NM

September 15, 2017

"I always come to this site when I'm looking for hard to find theme fabric. I needed butterflies and daisies for a baby quilt, did a search, and found the fabric, with butterflies..."

Dawn Paoletti, San Antonio TX

January 15, 2012

"I only recently found the eQuilter Site and I love it. In fact, I have a friend who is an absolutely avid quilter, and I made sure I told her about eQuilter. My orders come in perfect..."

Sally Langton, W. Spfld., MA

September 17, 2011

"Love the diversity and quality of eQuilter's stock and order often for my various projects. I've been a customer for quite awhile now, ordered from AZ, CO and now several years in..."

Gaye Walton, Alamogordo, NM

August 30, 2016