free shipping on orders over $100,
50% off for international.
Largest selection OVER 1000 NEW PRODUCTS PER MONTH!
2% of sales go to charity:
$2,045,500 raised so far.
Call us: 303-527-0856
Toll Free USA 877-322-7423, Local 303-527-0856

eQuilter Help

At eQuilter, it is our sincere wish to provide you with the finest customer service and support. Your complete satisfaction is our top priority.

Frequently Asked Questions:

What is the fabric content of fabrics at eQuilter ?
What is the width of fabric at eQuilter ?
Where are eQuilter fabrics made?
When can I expect delivery of my order?

What is the fabric content of fabrics at eQuilter ?

eQuilter.com carries the finest quality merchandise. Most of our fabrics are 100% cotton unless otherwise indicated. We also carry some other fabric materials (like Rayon, Silks, and blends), and this is noted in the product descriptions.

What is the width of fabric at eQuilter ?

Japanese fabrics and Bali / Indonesian batiks start at 42 inches wide. Quilt Backing is from 60" to 120" wide, and all others are 42 to 44 inches wide, unless otherwise indicated.

Where are eQuilter fabrics made ?

All fabrics are imported, unless otherwise specified. Most Batiks and Hand Dyes are made in Bali or Indonesia, unless otherwise specified.

When can I expect delivery of my order?

When you place your order and proceed to checkout, you are given a choice of shipping options and costs, based upon your order total. If you do not choose a service, the most economical method will be selected. We package and ship your order as quickly as possible, normally within one to three business days. If your order is urgent, please email to customer service at [email protected] and we'd be happy to expedite your order. Electronic Check orders ship within three to five business days. You may Track your eQuilter Orders here.

Shipping Information

Shipping times vary depending upon shipping delivery method and your location.
Click here to see our shipping rates

Priority Mail shipping takes about 1 to 3 business days and can be estimated using the following map: USPS Shipping Map

UPS Ground shipping to Contiguous USA can be estimated using the following map:
UPS Ground Shipping Map

UPS SurePost shipping to Contiguous USA follows the UPS Ground network and may be delivered by either the US Postal Service or by UPS. This economy service can take an extra 1-2 days for delivery, compared to UPS Ground.

UPS Next Day Air to Contiguous USA is a premium service and is expected in one business day. If you require Saturday Delivery, please call us at USA TOLL FREE: 1-877-FABRIC-3 (1-877-322-7423) to arrange for this extra service.

For Canada, there are three shipping options:

  • INTL Mail Service takes about 7 - 21 business days - Trackable
  • Priority Mail International takes about 6 - 10 business days - Trackable
  • UPS Expedited takes about 1 - 3 business days - Trackable

For All Other Countries, there are three shipping options:

  • INTL Mail Service takes about 7 - 21 business days - Trackable
  • Priority Mail International takes about 6 - 10 business days - Trackable
  • UPS Expedited takes about 2 - 6 business days - Trackable

Terms & Conditions:

These terms and conditions outline the rules and regulations for the use of eQuilter's Website, located at https://www.equilter.com. By accessing this website, we assume you accept these terms and conditions.

Unless otherwise stated, eQuilter and/or its licensors own the intellectual property rights for all material on eQuilter.com. All intellectual property rights are reserved. You may access this from eQuilter.com for your own personal use subject to restrictions set in these terms and conditions.

You may not:

  • Copy or republish material from eQuilter.com
  • Sell, rent, or sub-license material from eQuilter.com
  • Reproduce, duplicate or copy material from eQuilter.com
  • Redistribute content from eQuilter.com

The following organizations may hyperlink to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

Read eQuilter testimonials

"Just received my second order from eQuilter, in two separate packages. Everything was utterly beautiful and it really made my day to see and touch that gorgeous fabric. It's all washed..."

Vicki Daynes, Bracebridge, ON, Can

May 30, 2012

"I absolutely love your website, and your fabrics. I've been ordering for years and have never been disappointed with the service and quality of your fabrics. Thank you so much!"

Mary Silva, Gilroy, California

December 28, 2015

"I love being able to shop in the small hours of the morning after everyone has gone to bed. There is a clear space to look at patterns and make selections and be able to go back and..."

Toni Stone, Fairfax VT

August 24, 2014

"I continue to be impressed with the quality of fabric and the helpful people. I simply email a request for fabric themes and a response with links to fabrics styles etc appear. These..."

Suzie Smith, California

April 17, 2013