free shipping on orders over $100,
50% off for international.
Largest selection OVER 1000 NEW PRODUCTS PER MONTH!
2% of sales go to charity:
$1,815,000 raised so far.
Call us: 303-527-0856
Toll Free USA 877-322-7423, Local 303-527-0856

eQuilter Help

At eQuilter, it is our sincere wish to provide you with the finest customer service and support. Your complete satisfaction is our top priority.

Frequently Asked Questions:

What is the fabric content of fabrics at eQuilter ?
What is the width of fabric at eQuilter ?
Where are eQuilter fabrics made?
When can I expect delivery of my order?

What is the fabric content of fabrics at eQuilter ?

eQuilter.com carries the finest quality merchandise. Most of our fabrics are 100% cotton unless otherwise indicated. We also carry some other fabric materials (like Rayon, Silks, and blends), and this is noted in the product descriptions.

What is the width of fabric at eQuilter ?

Japanese fabrics and Bali / Indonesian batiks start at 42 inches wide. Quilt Backing is from 60" to 120" wide, and all others are 42 to 44 inches wide, unless otherwise indicated.

Where are eQuilter fabrics made ?

All fabrics are imported, unless otherwise specified. Most Batiks and Hand Dyes are made in Bali or Indonesia, unless otherwise specified.

When can I expect delivery of my order?

When you place your order and proceed to checkout, you are given a choice of shipping options and costs, based upon your order total. If you do not choose a service, the most economical method will be selected. We package and ship your order as quickly as possible, normally within one to three business days. Electronic Check orders ship within three to five business days. You may Track your eQuilter Orders here.

Shipping Information

Shipping times vary depending upon shipping delivery method and your location.
Click here to see our shipping rates

FedEx Express shipping to Contiguous USA, Alaska and Hawaii takes two to three business days. (packaging is normally one to three business days).

Priority Mail shipping takes about 1 to 3 business days and can be estimated using the following map: USPS Shipping Map

FedEx Ground shipping to Contiguous USA can be estimated using the following map:
UPS Ground Shipping Map

FedEx Overnight to Contiguous USA is a premium service and is expected in one business day. If you require Saturday Delivery, please call us at USA TOLL FREE: 1-877-FABRIC-3 (1-877-322-7423) to arrange for this extra service.

For Canada, there are three shipping options:

  • INTL Mail Service takes about 7 - 21 business days - Trackable
  • Priority Mail International takes about 6 - 10 business days - Trackable
  • FedEx INTL Priority takes about 1 - 2 business days - Trackable

For All Other Countries, there are three shipping options:

  • INTL Mail Service takes about 7 - 21 business days - Trackable
  • Priority Mail International takes about 6 - 10 business days - Trackable
  • FedEx INTL Priority takes about 2 - 6 business days - Trackable

Read eQuilter testimonials

"Je commande depuis plusieurs années et j'adore les tissus proposés, la rapidité de livraison et le grand professionnalisme de cette boutique. J'en parle à toutes les couturières..."

Nadia Faugere-Kelai, FRANCE

January 1, 2016

"I "discovered" eQuilter a number of years ago and since then I have made a lot of orders and I know I can always rely on your great staff to get my order out on time, neatly packaged,..."

Meredith Burdulis, Dacula, Georgia

April 5, 2013

"I would like to thank the team members at eQuilter for being so helpful, and my quilting has improved thanks to the great free patterns eQuilter have on their site. Keep up the good..."

Judith Nicholas, Perth, Australia

June 21, 2017

"Hi - been seeing your tag line at the end of a zillion emails and decided to check you out. REALLY like your site! I love the way it's organized and it loaded pretty quickly. I went..."

Jill Kuraitis

April 4, 2003